Fintel

Account Manager

• **Are you a proactive and driven individual who can bring energy, professionalism and initiative to every client interaction?****Role Overview: ****As Account Manager you'll be responsible for developing long-term relationships with our clients, connecting with key business executives and stakeholders to maintain and nurture strong relationships.** **You will act as the client advocate, ensuring their needs are fully understood and met through close collaboration with internal teams.

Conversion Rate Optimizer

• Drive roadmap delivery and product accountability
• Own and manage the product roadmap and backlog, setting clear priorities and ensuring a steady flow of delivery-ready work.
• Translate commercial objectives into well-defined user stories and acceptance criteria.
• Lead discovery and refinement, working with stakeholders to clarify needs and shape deliverable scope.
• Take accountability for delivery outcomes, making informed decisions on scope, sequencing and trade-offs to maximise value.
• Work closely with engineering teams
• Collaborate with developers, QA and analysts to ensure shared understanding of priorities and outcomes.
• Ensure requirements are clear and customer needs are accurately represented.
• Support planning, refinement and review sessions to keep delivery focused and unblocked.
• Promote strong agile practices and continuous improvement, including exploring new tools and ways of working.
• Manage stakeholder relationships and commercial priorities
• Build strong relationships with internal teams, acting as the key product contact for your area.
• Engage with external partners to understand needs and feed insights into the roadmap.
• Communicate progress, priorities, risks and dependencies clearly and regularly.
• Align stakeholders by translating strategic goals into clear product direction.
• Support effective collaboration
• Act as a connector across product, engineering and wider teams.
• Share clear updates on progress, risks and dependencies.
• Contribute to retrospectives and continuous improvement initiatives.
• Collaborate on conversion and experimentation initiatives
• Partner with Marketing, UX and Sales to support CRO and experimentation.
• Own the delivery of A/B and multivariate tests, ensuring clear requirements and robust tracking.
• Use data and insights to inform decisions and shape backlog priorities and product direction.

Product Owner – Conversion Rate Optimisation

Financial Planning and Analysis

• Prepare accurate and timely period-end reporting in line with IFRS
• Deliver statutory and regulatory requirements (e.g. VAT returns, FCA reporting, annual accounts)
• Lead and coordinate the external audit process
• Ensure high-quality reporting through ERP systems (e.g. SAGE Intacct, Xero)
• Partner with shared service teams to support smooth delivery across Accounts Payable, Receivable, Payroll, and Treasury
• Maintain and improve financial controls and processes
• Support alignment of systems with a robust control environment
• Produce monthly management reports, including variance analysis and performance insights
• Collaborate with teams across Product, HR, Finance, and Marketing
• Support budgeting, forecasting, and investment decision-making
• Build strong relationships to improve financial understanding and accountability
• Contribute to system integration and finance transformation initiatives
• Support the transition from external accounting providers to in-house operations
• Identify opportunities to improve processes and ways of working

Finance Manager

Events

• **Due to an internal promotion, we are inviting applications for an Event Coordinator role. This is an exciting opportunity for somebody wishing to take the next step in their professional event management career. ********Role Overview:** ****In this role as Event Coordinator you'll provide support to the Senior Event Manager and Senior Event Coordinator across all aspects of in-house and bespoke events. You will also attend events ensuring that sponsors and delegates have a positive experience.