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About the role
Key responsibilities & impact- Connect with existing members through targeted outreach campaigns, promoting relevant services, events, and opportunities
- Keep the community informed and engaged
- Collaborate with internal teams and external partners to support business growth and engagement
- Track, record, and share campaign performance metrics with relevant stakeholders
- Maintain accurate and up-to-date records in the CRM system
- Build and maintain positive relationships with third-party partners
- Identify and help develop new business opportunities across internal and external teams
- Attend events when needed to support outreach and relationship-building efforts
- Provide general support to the wider team, including additional tasks as needed
Requirements
What you’ll need- Strong communication and relationship-building skills
- A proactive and positive approach to work
- Openness to learning and developing new skills
- Adaptability and flexibility in a dynamic environment
- Ability to collaborate effectively with others
- Comfort working in a target-driven environment
- Ability to manage workload and priorities under time constraints
- Motivation and persistence when working toward goals
- Confident telephone manner - experience of outbound calling is preferred
- Excellent interpersonal and customer service skills
- Good level of literacy, numeracy and computer literacy
- Flexibility - you'll be moving between different campaigns
- Ability to work as part of a team
- Ability to work to daily outbound call targets
- Self-motivated and resilient
- Experience in financial services will be an advantage
Benefits
Comp & perks- Fixed term contract (maternity cover) - likely duration 12 months
- UK-based remote working role
- Applicants must already hold a legal right to work in the UK without time restrictions and without the need for future sponsorship
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
strong communication skillsrelationship-building skillsproactive approachopenness to learningadaptabilitycollaborationmotivationpersistenceinterpersonal skillscustomer service skills
