Finout

People & Operations Manager

Finout

full-time

Posted on:

Location Type: Hybrid

Location: New York City • New York • United States

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Salary

💰 $100,000 - $125,000 per year

About the role

  • Daily Operations: Manage all office essentials, including inventory of groceries, supplies, and kitchen restocking. Handle all incoming/outgoing mail and deliveries.
  • Vendor Management: Own the end-to-end relationship with service providers. This includes negotiating contracts, managing routine purchasing, and tracking the office budget.
  • Aesthetic & Maintenance: Ensure the office remains pristine and professional. Coordinate with cleaning staff and serve as the primary liaison for building management and landlords.
  • Technical Support: Provide "first-line" support for meeting room setups, including Zoom Rooms, projectors, and audio equipment.
  • Administrative Support: Partner with the Finance and HR departments to ensure internal policies and local labor laws are strictly followed.
  • Policy Management: Maintain and update the US Employee Handbook and workplace guidelines.
  • Benefits Coordination: Work alongside HR/Finance to manage US-specific benefits, with a focus on health insurance administration.
  • New Hire Experience: Execute a "white-glove" onboarding experience. This includes preparing workstations, ordering equipment, and creating welcome kits to ensure a seamless onboarding experience.
  • Engagement: Plan and execute a vibrant calendar of events, including happy hours, birthday celebrations, team lunches, and off-sites.
  • Global Alignment: Maintain a strong bridge between the US and Israeli offices to ensure cultural consistency and clear communication.
  • Travel Program: Manage the US travel policy and logistics for the team.
  • Executive Support: Assist leadership with travel planning and high-level administrative tasks.
  • Event Ops: Support the operational logistics for conferences and customer-facing events.

Requirements

  • Experience: 3-5+ years in Office Management, People Operations, or a similar "Culture + Ops" role.
  • The "Startup" Mindset: This isn’t a traditional 9–5 job. You’ll wear many hats and roll up your sleeves to get things done, whether that’s fixing a Zoom room or negotiating a health insurance contract.
  • Organizational Skills: Exceptional project management skills and the ability to track budgets and vendor contracts with high attention to detail.
  • Tech Savvy: Familiarity with Slack, G-Suite, Zoom, and HRIS/Expensing platforms.
  • Communication: Strong interpersonal skills with the ability to work effectively across different time zones (specifically Israel).
Benefits
  • Private Health Insurance: Medical, dental, vision, and life insurance.
  • Financial Future: 401K Plan.
  • Work-Life Balance: Hybrid working model (3 days per week in our Midtown Manhattan office) and Unlimited PTO.
  • Growth: An amazing opportunity to learn and grow alongside a team of rockstars.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
office managementvendor managementbudget trackingevent planningtechnical supportpolicy managementbenefits coordinationonboardingproject managementlogistics management
Soft Skills
organizational skillscommunicationinterpersonal skillsattention to detailcultural consistencyteam collaborationproblem-solvingadaptabilitycustomer serviceexecutive support