Warranty and Tech Administrator
Finning
full-time
Posted on:
Location Type: Office
Location: Cannock • United Kingdom
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About the role
- Process warranty information, delivery service records and extended warranties.
- Register extended warranties with Caterpillar Insurance Services and issue certificates to customers.
- Maintain warranty registers, codes, fund tables and department webpages.
- Manage parts and component returns to Caterpillar and OEM suppliers.
- Order and distribute technical information for internal and external customers.
- Support technical communicators with calls, emails and enquiries.
- Raise purchase orders for both technical and warranty needs.
Requirements
- Strong communication and relationship‑building skills.
- Excellent analytical skills and problem‑solving ability.
- Confident working independently and as part of a team.
- Solid IT skills including Excel, Word and PowerPoint.
- Good numeracy and literacy.
- Experience in a similar role or industry (desirable).
Benefits
- Comprehensive benefits package
- A supportive and collaborative work environment
- Opportunities for professional growth and development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
communication skillsrelationship-building skillsanalytical skillsproblem-solving abilityindependent workteamwork