Financial Conduct Authority

Head of Controls, Capabilities and Frameworks

Financial Conduct Authority

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

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Salary

💰 £130,000 - £165,000 per year

Job Level

Lead

About the role

  • Lead the strategic direction for our ongoing improvement of processes and controls within Supervision, Policy and Competition (SPC) in the FCA.
  • Work alongside the CCF Director, SPC Directorates and FCA operations colleagues to deliver operational excellence and embed strategic business outcomes across SPC.
  • Build and sustain the capabilities, knowledge and culture within SPC to enable it to achieve its strategic outcomes.
  • Deliver excellence in the adoption and embedding of our operating frameworks and drive a culture of continuous improvement.
  • Leading on performance, capability and culture within the directorate, with a strong focus on operational excellence.
  • Delivering through others by relying on coaching, influencing and negotiating skills with a range of internal and external stakeholders.
  • Building a strong and inclusive directorate that attracts and develop diverse talent.

Requirements

  • Strong experience of Financial Services markets and their regulation.
  • Strong experience of running operational functions.
  • Strong experience of leading teams through ambiguity and in achieving ‘continuous improvement’.
  • Proven experience delivering complex, cross organisational programmes or workstreams.
  • Strong track record of building and maintaining credible relationships with Executive Directors, Directors and other senior leaders.
  • Ability to operate with agility, pace and resilience in an environment with competing deliverables and high scrutiny.
  • Experience leading with vision, structure and direction, in times of ambiguity and uncertainty.
  • Able to identify, scope and improve ways of working with a continuous improvement and problem-solving approach.
  • Ability to analyse, investigate and evaluate information and data, to make evidenced judgments.
  • Strong stakeholder management skills to develop networks across FCA and ‘join dots’ to build sense of common purpose, maintaining consensus behind an agreed plan.
  • Strong personal resilience, gained through experience in working under pressure from competing (and potentially conflicting) demands.
  • Strategic mindset with the ability to translate organisational strategy into clear, deliverable actions for SPC.
Benefits
  • 30 days holiday per year plus bank holidays
  • Private healthcare with Bupa
  • A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age – up to 12% a month once you reach age 35)
  • Life assurance of eight times your basic salary
  • Income protection
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
operational excellencecontinuous improvementperformance managementprogram managementdata analysisproblem-solvingstakeholder management
Soft Skills
coachinginfluencingnegotiatingrelationship buildingagilityresiliencestrategic mindset