Figured

Customer Success Manager

• Be the voice of Figured and a core connection point for customers, helping them maximise the value they get from the platform.
• Onboard and educate new customers, guiding them through their Figured journey for a smooth and successful start.
• Work closely with Support and Product teams to efficiently resolve customer challenges and escalate key insights.
• Identify opportunities for customers to better use Figured, driving higher engagement and renewals.
• Rapidly master the Figured platform and the farming industry to become a product expert.
• Collaborate within a tight-knit Customer Success team and participate in mentorship and professional development.

Graduate Customer Success Specialist

Account Executive

• Farmers face uncertainty and stress due to a lack of financial clarity, control, support, and expertise; Figured offers peace of mind with a financial management platform tailored for agriculture, enabling farmers and advisors to collaborate effectively.
• Elevate your sales game utilising the Challenger Sales methodology.
• Advocate for your market, work in partnership with the wider Figured teams to solve market challenges, drive product improvement and go-to-market strategies.
• Collaborate closely with the Director of Growth NZ on key deals and execution of market strategy.
• Maintain a proactive hands-on approach to generating sales leads and developing a sales pipeline.
• Develop close working relationships with key partnerships such as Xero.
• Figured provides real-time insights and AI to drive farm productivity and profitability and partners with Xero, MYOB and QuickBooks Online; offers a progressive, dynamic, and collaborative work environment.