Expand and optimize a high-impact, strategic lifecycle marketing program to accelerate user activation, increase engagement, and boost monetization across self-serve and sales-assisted motions.
Drive the creation of personalized, data-driven lifecycle journeys.
Own end-to-end strategy and execution of key lifecycle marketing programs, clearly segmenting user journeys to drive optimal business outcomes.
Develop and execute a robust experimentation roadmap, leveraging data and insights to continuously optimize campaigns and user experiences.
Define, measure, and report on lifecycle marketing KPIs, demonstrating clear impact on customer activation, retention, engagement, and ARR growth.
Lead cross-functional alignment, collaborating proactively with Marketing Ops, Product, Data Science, Product Marketing, and Creative teams to ensure campaigns are strategically integrated and executed seamlessly.
Identify opportunities for innovation, personalization, and efficiency improvements, scaling lifecycle marketing efforts with simplicity and sustainability.
Regularly communicate results, insights, and strategic recommendations to marketing leadership and stakeholders across the business.
Requirements
6+ years of experience in lifecycle marketing, ideally within SaaS or product-led growth companies.
Proven track record of independently creating and executing lifecycle marketing strategies that significantly impact user growth and business metrics.
Deep proficiency with marketing automation platforms (e.g., Customer.io, Iterable, Marketo), including advanced segmentation and personalization.
Strong analytical skills, with hands-on experience in A/B testing, incrementality testing, and data-driven optimization.
Familiarity with user data platforms and tools for advanced segmentation and analytics.
Exceptional project management skills, demonstrating the ability to prioritize effectively, manage cross-functional dependencies, and drive timely execution.
Outstanding communication skills, capable of presenting complex strategies and results clearly and persuasively to stakeholders and leadership teams.
Experience in both self-serve and sales-assisted lifecycle marketing programs (added plus).
Experience collaborating with globally distributed teams to serve localized campaigns (added plus).
Benefits
Equity to employees
Health, dental & vision
Retirement with company contribution
Parental leave & reproductive or family planning support
Mental health & wellness benefits
Generous PTO
Company recharge days
Learning & development stipend
Work from home stipend
Cell phone reimbursement
Sales incentive pay for most sales roles
Annual bonus plan for eligible non-sales roles
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.