Fieldguide

Director, Implementation – Advisory

Fieldguide

full-time

Posted on:

Location Type: Remote

Location: California • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $200,000 - $230,000 per year

Job Level

Lead

About the role

  • Recruit, hire, and develop a high-performing team of implementation professionals
  • Provide mentorship and guidance to team members, fostering a collaborative and supportive work environment
  • Set clear goals and expectations, monitor performance, and provide regular feedback
  • Possess a deep understanding of enterprise SaaS solutions and their technical components
  • Work hands-on with both customers and technology to design, build, and implement solutions that ensure successful adoption and measurable business impact
  • Stay up-to-date on industry trends and best practices related to implementation methodologies and technologies
  • Provide technical guidance and support to team members and clients as needed
  • Develop and execute effective change management strategies to address organizational and cultural challenges during implementation
  • Build and maintain strong relationships with clients, acting as a trusted advisor and advocate
  • Proactively address client concerns and issues, ensuring their satisfaction with our products and services
  • Manage complex implementation projects from start to finish, ensuring adherence to timelines, budgets, and quality standards

Requirements

  • 10+ years of experience in enterprise SaaS implementation, with at least 5 years in a leadership role
  • Proven track record of successfully managing complex projects and delivering exceptional results
  • Strong team leadership skills, with the ability to motivate and inspire others
  • Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with clients and colleagues
  • Deep understanding of change management principles and best practices
  • Strong technical aptitude and ability to learn new technologies quickly
  • Experience with project management methodologies (e.g., Agile, Waterfall)
  • Familiarity with industry-standard implementation tools and platforms
  • Bachelor's degree in business administration, computer science, or a related field
Benefits
  • Competitive compensation packages with meaningful ownership
  • Flexible PTO
  • 401k
  • Wellness benefits, including a bundle of free therapy sessions
  • Technology & Work from Home reimbursement
  • Flexible work schedules
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
enterprise SaaS implementationproject management methodologiesAgileWaterfallchange management principlestechnical aptitude
Soft Skills
team leadershipcommunication skillsinterpersonal skillsrelationship buildingmentorshipcollaborationproblem-solving