Field Nation

Financial Planning and Analysis

• Build and own financial models: multi-scenario revenue models, three-statement models, and operating cadence for monthly/quarterly close.
• Analyze unit-economics and marketplace KPIs: technician supply metrics, fill/acceptance rates, time-to-dispatch, average order value (AOV), take-rate, gross profit, revisits, etc. Translate to actionable recommendations for management.
• Prepare and present monthly financial/business reviews and executive decks for the CFO, Executive Team and board — produce clear storylines and actionable recommendations.
• Lead budgeting, forecasting, and long-range planning (3–5 year planning); stress-test scenarios (supply constraints, pricing changes, marketplace elasticity).
• Support commercial finance partnering with Sales/CS: pricing analyses, deal economics, margin expansion, and pipeline / bookings cadence.
• Partner with Product & Data to enhance analytical infrastructure — own data requirements, validate metrics, automate reporting (SQL/Tableau).
• Support M&A / strategic diligence workstreams and ad-hoc analyses (TAM, competitor comps, integration scenarios) as needed.
• Mentor other analysts and help formalize FP&A processes and docs.

Senior FP&A Analyst

Program Manager

• Serve as a trusted talent advisor to key buyers, designing tailored recruiting strategies that address unique goals and marketplace needs.
• Lead and execute scalable talent delivery programs, using data insights to identify gaps, measure performance, and drive continuous improvement.
• Partner cross-functionally with Sales, Customer Success, Product, Marketing, and Marketplace teams to align strategies, increase adoption, and ensure customer success.
• Contribute to the evolution of recruiting programs and tools by testing new approaches, refining processes, and sharing best practices through training and enablement.
• Support client success by resolving escalations, maintaining clear documentation, and influencing product enhancements based on buyer and provider feedback.

Program Manager, Talent Delivery

Customer Success Manager

• Drive customer retention, adoption, and growth by understanding success metrics and delivering value across the customer lifecycle.
• Build strong customer relationships through regular touch points (cadence calls, training, Executive Business Reviews) and by sharing best practices.
• Understand customer KPIs, uncover business needs, and deliver tailored solutions and training based on personas, industry, and company size.
• Act as a trusted advisor by maintaining deep knowledge of customer industries, product features, benefits, and contract details.
• Proactively monitor customer health, prioritize initiatives, and manage multiple customer projects to address pain points and improve outcomes.
• Identify and qualify upsell or expansion opportunities, leading solution discussions with decision-makers, managers, and frontline users.
• Advocate for customers internally by sharing business requirements, enhancement requests, and representing Customer Success in GTM launches and VOC processes.

Senior FP&A Analyst

Program Manager, Talent Delivery

Senior Customer Success Manager