Serve as requirements expert providing business analysis support in an Agile environment for client advised projects
Ensure systems are functioning according to detailed business requirements
Model Fidelity leadership principles to sustain an agile innovative culture and build a positive environment for your squad
Partner with the Client delivery Portfolio Manager and Healthcare Program Managers to understand sprint goals and work
Define and analyze complex client requirement changes for Annual Enrollment and Ongoing Projects
Perform complex data analysis and reporting for effective client decisions
Proactively identify problems with business requirements and recommend modifications to functional solutions impacting system design
Assist with defining test scenarios for Systems Acceptance Testing and support Business Acceptance testing activities
Perform root cause analysis for issues before and after code migrations
Assist with training, mentoring and coaching new associates.
Requirements
BS or BA Required
5 – 7 years of Business Analysis experience required
At least 5 years of direct experience with Health & Welfare Annual Enrollment
5 – 7 of experience in Health & Welfare benefits outsourcing with exposure to flexible benefits, benefits outsourcing record keeping system configuration and implementation
Ability to critically analyze complex business requirements/product issues
Proven understanding of Fidelity’s end to end business process life cycle, data process flows, and plan level provisions is desired
Proficient understanding of core product mechanics, record keeping systems and regulatory environment
Critical thinking skills and initiative; ability to think across Agile Squads and product categories
Ability to function at a high level in an exciting Agile work environment
Strong technical skills and an ability to apply them in an analytical process
Strong organizational skills to define and meet deadlines within an Agile squad structure
Advanced skills in MS Word, MS Excel, and MS Access
Committed to Agile values, pillars, and priorities
Note: Fidelity will not provide immigration sponsorship for this position.