Senior Designer, Brand Creative
Salesforce
CloudSFDC
Sales Tools & Systems Manager, Salesforce
Fetch Rewards
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $139,865 - $151,352 per year
Job Level
Mid-LevelSenior
Tech Stack
SFDC
About the role
- Act as the product owner for Fetch’s Salesforce instance, Salesforce data, and integrated tools & systems
- Lead a small Salesforce team and manage external consultant relationships
- Act as the go-to expert for all things Salesforce, providing guidance on both basic and advanced functionalities
- Customize and administer the Salesforce org daily, integrating it with other business systems
- Design custom objects, fields, reports, dashboards, and implement automation via flows
- Work across teams to understand needs, demonstrate new features, and answer system-related questions
- Spot and execute on opportunities to enhance system efficiency, aiming to automate manual tasks
- Partner with leadership to ensure Salesforce aligns with business goals and reporting requirements
- Translate team requirements into actionable Salesforce development and change management initiatives
- Ensure smooth integration between Salesforce and other platforms and manage third-party integrations (Gong, ZoomInfo, Outreach, Snowflake, Winmo, etc.)
- Provide top-notch service when addressing user questions and build internal relationships to proactively address issues
- Lead large cross-functional projects, managing them from start to finish
- Operate in an AI-first environment; evaluate and implement AI-driven solutions within Salesforce and connected tools to increase automation, reporting accuracy, and business insight
Requirements
- 5+ years as a Salesforce Administrator or Business Analyst
- 2+ years experience in team and external relationship management
- Experience managing complex projects from requirements gathering to UAT
- Expertise in Salesforce's standard and customizable features, including automation and integration capabilities
- Proficient in developing custom Salesforce elements (objects, fields, reports, etc.) and automation (must be a flow expert)
- Salesforce.com Administrator certification
- Demonstrated success in gathering business requirements, managing change, and implementing strategic initiatives
- Excellent data management skills, with a keen understanding of Salesforce data relationships
- Strong interpersonal abilities, capable of building relationships and aligning with organizational goals
- Ability to operate in an AI-first environment; able to evaluate, adopt, and champion AI-powered solutions
- Preferred: Salesforce Advanced Administrator Certification
