Sales & Account Management Trainer
The Cigna Group
Account Manager
Daniels Health
full-time
Posted on:
Location: Iowa • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
SFDC
About the role
- Support the development and execution of customer account strategies aligned with business metrics (client retention, revenue growth, cost savings, profitability)
- Act as a trusted advisor by understanding customer business needs and aligning solutions
- Develop account blueprints including contract terms, services, products, and buying groups
- Project management and cross-departmental problem solving to drive customer outcomes
- Provide ongoing in-service education with clinical staff on products and services (safety, sustainability, efficiency, compliance, education)
- Provide product expertise across the full service offering
- Assist with waste policy capture, design, review, assessment, and adjustments
- Serve as customer advocate and collaborate with operations, sales, logistics, and finance
- Conduct routine audits related to contractual KPIs (safety, sustainability, efficiency, compliance, education)
- Support new product installations and program implementations at customer sites
- Facilitate strategic customer meetings and quarterly business reviews, including audits, data assessment, and stakeholder feedback collation
Requirements
- 5+ years of industry experience
- Strong relationship building skills
- Hospital services or related service industry experience highly desirable
- Excellent verbal and written communication skills
- Strong presentation skills with value based selling confidence
- Outstanding computer-based skills (Salesforce.com, Microsoft Office, etc.)
