Senior Manager, Retail Operations
Ferrara
full-time
Posted on:
Location Type: Office
Location: Fairfield • California • United States
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Salary
💰 $125,875 - $176,225 per year
Job Level
About the role
- Direct the Jelly Belly Visitor Center in Fairfield, CA, including retail operations, public tours, food service, and event hosting
- Oversee Retail and Cafe Managers regarding preparation of work schedules and staffing issues
- Develop retail strategy, including merchandise pricing policies, to meet profitability objectives for store operations
- Coordinate sales promotion activities and prepare or direct the preparation of merchandise displays and advertising copy
- Assist with supervision of employees engaged in sales work, taking inventories, and reconciling cash with sales receipts
- Partner closely with catering, banquet, and logistics teams to plan and execute public facing events
- Serve as a primary point of contact for external partners and provide strategic leadership for successful event delivery
- Ensure compliance of employees with established security, sales, and recordkeeping procedures
Requirements
- Bachelor’s degree (B. A.) or 7 to 10 years related experience and/or training or equivalent combination of education and experience
- Experience in managing subordinate supervisors who supervise teams of over 40 employees
- Experience in interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
Benefits
- health insurance
- dental insurance
- 401(k)
- paid time off (PTO)
- eligible employees may also receive an annual bonus based on company performance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
retail operationsmerchandise pricingsales promotioninventory managementevent planningcash reconciliationstaff schedulingemployee trainingperformance appraisalproblem resolution
Soft Skills
leadershipcommunicationstrategic planningteam managementinterpersonal skillsconflict resolutionorganizational skillscustomer servicecollaborationdecision making
Certifications
Bachelor’s degree