Customer Support Specialist
Nursa
Salary
💰 $17 - $28 per hour
Job Level
JuniorMid-Level
About the role
- Coordinate with branches & related corporate departments to ensure that price matrix data is received in a timely manner using a variety of methods and tools
- Build relationships with key branch personnel to drive price matrix strategies, tactics, and objectives
- Build and maintain pricing measurements for decision-making processes
- Participates in the resolution of all price matrix related issues
- Track historical pricing data in a database format to provide scheduling projections
- Participate in corporate-wide initiatives involving pricing functions, philosophies or processes
- Cross train in all “specialty” pricing programs and processes
- Enter and edit CORE claim back contracts received from branch locations
Requirements
- 2+ years of basic pricing principles in a distribution industry is a plus
- Proficient with Microsoft Excel and Access at an advanced level
- Self-motivated, highly organized and process oriented to manage multiple priorities
- Exceptional analytical skills using data based statistical concepts
- Superior problem solving and creative solution skills
