Practice Support Technician
Fenwick & West
full-time
Posted on:
Location Type: Hybrid
Location: San Francisco • California • United States
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Salary
💰 $84,000 - $120,000 per year
About the role
- Support attorneys and legal personnel in the use of practice support tools
- Support document and communication databases, transcripts, and images in litigation support applications
- Load data files into Viewpoint, Everlaw, Relativity, and similar applications
- Administer Propel/QuikData, ShareFile, and other collaboration systems
- Advise and train legal personnel in the use of collaboration systems
- Coordinate project setup and management of documents with outside vendors
- Assist attorneys in courtroom presentation tools setup and operation
- Maintain and manage chain of custody documentation for evidence related to litigation cases
Requirements
- 3-5 years of demonstrated success in technical support position
- Bachelor's degree preferred
- Familiarity with Viewpoint, Everlaw, Relativity, Propel/QuikData, Everchron
- Working knowledge of personal computers and the Microsoft Office suite
- Experience with courtroom presentation tools and technical support in the courtroom
- Ability to work effectively with others under short deadlines in high-pressure situations
- Ability to interact with vendors
- Must be able to lift 40 pounds without assistance.
Benefits
- Healthcare
- Life Insurance
- Health Savings Accounts
- Flexible Spending Accounts
- Wellbeing
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
technical supportdata loadingcourtroom presentation toolsdocument managementchain of custody documentation
Soft Skills
effective communicationteam collaborationtime managementvendor interactionability to work under pressure