FCCI Insurance Group

Solutions Engineer

• Collaborates with business stakeholders to determine functional and non-functional requirements
• Develop Data Modernization capabilities for cloud migration
• Designs and supports medallion data architecture and reporting
• Provides hands-on Data / ML & A.I. support
• Oversees development team progress for consistency with design
• Building Databricks Delta Lake based Lakehouse
• Demonstrate expertise in implementing data security best practices

Data Solution Engineer

Software Engineer

• The Guidewire Developer is responsible for the analysis, development, configuration, and support of Guidewire applications within a cloud-based environment, with a strong emphasis on integrations.
• This role partners closely with business and technical teams to design, develop, configure, and maintain solutions within Guidewire BillingCenter.
• Responsibilities include configuring core BillingCenter components, such as the product model, workflows, and business rules, as well as building and supporting integrations using Guidewire Integration Gateway, REST APIs, and Gosu.
• The developer will analyze detailed business and technical requirements, troubleshoot production issues, and implement enhancements that improve system reliability, scalability, and performance.
• This role also supports the full software development lifecycle, including coding, testing, deployment, and maintenance, while leveraging database technologies such as SQL and Oracle.

Guidewire Developer

• Responsible for the analysis, development, configuration, and support of Guidewire applications within a cloud-based environment, with a strong emphasis on integrations.
• Partner closely with business and technical teams to design, develop, configure, and maintain solutions within Guidewire BillingCenter.
• Configure core BillingCenter components, such as the product model, workflows, and business rules.
• Build and support integrations using Guidewire Integration Gateway, REST APIs, and Gosu.
• Integrate with external systems, including Vertafore ImageRight, SmartComm, and Invoice Cloud.
• Analyze detailed business and technical requirements, troubleshoot production issues, and implement enhancements that improve system reliability, scalability, and performance.
• Support the full software development lifecycle, including coding, testing, deployment, and maintenance, while leveraging database technologies such as SQL and Oracle.

• Collaborates with business stakeholders to determine functional and non-functional requirements for new software and/or applications.
• Provide Data / ML and AI platform recommended business workflow, understanding requirements, and helping each project team to document them.
• Develop Data Modernization capabilities that adheres to the project roadmap to enable Insurance Carrier to migrate data computing to cloud using cloud native data / ML and AI assets, tools and capabilities.
• Designs and supports the medallion data architecture, strategic and operational reporting; ensures development efforts are carried out using a consistent and quality driven approach.
• Provide hands-on Data / ML & A.I. support that includes code and framework development.
• Provides hands on technical support, guidance and coaching to Data / ML and A.I. developers.
• Oversees progress of development team to ensure consistency with initial design. Also ensures the software meets all requirements of quality, security, modifiability, extensibility, etc.
• Building Databricks Delta Lake based Lakehouse using PySpark Jobs, Databricks Workflows, Unity Catalog, Delta Sharing, Serverless computing and Medallion architecture.
• Demonstrate expertise in implementing data security best practices to safeguard sensitive information within Databricks.

Underwriter

• Learn to process all lines of commercial property and casualty business
• Learn to quote, issue new and renewal policies
• Amend existing policies, cancellations, endorsements and evaluation of policy files
• Provide technical assistance to the underwriters
• Assist agents in their efforts to write business

Agribusiness Underwriting Technician, Trainee

• Learn to process all lines of commercial property and casualty business
• Process Farm lines, a combination of personal and commercial business, within an assigned territory
• Training includes quoting, issuing new and renewal policies, amending existing policies, cancellations, endorsements and evaluating policy files
• Provide technical assistance to the underwriters
• Assist agents in their efforts to write business

Agribusiness Underwriting Technician – Trainee

Legal Assistant

• Provide legal assistance and support to the FCCI Claims Legal unit.
• Perform various legal support functions including litigation management, discovery, subpoenas, preparing reports, scheduling depositions, mediations, hearings, and meetings, along with trial preparation.
• Work closely with FCCI attorneys focusing on Florida workers’ compensation litigation.
• Handle drafting, reviewing, editing, and filing legal documents, preparing forms, templates and pleadings.
• Schedule meetings, court hearings, and mediations, manage calendars, generate reports, and maintain updated documentation of processes and procedures.
• Communicate well with outside vendors, judicial staff, and law firms as well as with internal customers and colleagues.

Legal Assistant – Claims

• Provide legal assistance and support to the FCCI Claims Legal unit
• Perform various legal support functions including litigation management, discovery, subpoenas, preparing reports
• Schedule depositions, mediations, hearings, and meetings, along with trial preparation
• Communicate well with outside vendors, judicial staff, and law firms as well as with internal customers and colleagues
• Maintain documentation and data for reports that can be retrieved quickly and on demand
• Create regular reports from internal systems

Billing Specialist

• Provide customer service for billing inquiries
• Manage billing operations related to property and casualty (P&C) insurance policies
• Ensure accurate and timely billing, maintain compliance with industry standards
• Serve as front line customer service liaison for internal and external customers
• Ensure correct invoicing to policyholders, and complete other clerical and system related tasks in support of Billing, Premium Audit, and Underwriting functions
• Review billing-related transactions and make determinations regarding refunds, premium and policy cancellation suspensions and/or allocation of funds

Billing Coordinator

• Provide customer service for billing inquiries
• Handle administrative and system related tasks in support of billing functions
• Manage billing operations related to property and casualty (P&C) insurance policies
• Ensure accurate and timely billing
• Maintain compliance with industry standards
• Provide excellent service to internal teams and external clients
• Serve as front line customer service liaison for internal and external customers
• Ensure correct invoicing to policyholders
• Complete other clerical and system related tasks in support of Billing, Premium Audit, and Underwriting functions
• Review billing-related transactions and make determinations regarding the issuance of refunds, premium and policy cancellation suspensions and/or allocation of funds

Director

• Manage and oversee all claim systems for the company.
• Work closely with IT and business to ensure proper functionality, use, maintenance, prioritization and development of system related needs.
• Implement upgrades and integrations to Guidewire ClaimCenter.
• Oversee claim system access, control programs, and connections with regulatory entities.
• Ensure workflows and data transfer accuracy.
• Work with IT to ensure effective reports & data for user community.
• Develop claim technology training.

Director, Claim Technology

Insurance

• Gain experience through networking, mentoring, real life work activities and community service
• Develop knowledge about the business through exposure to departments throughout the organization
• Focus on developing the skills necessary for success by assisting professionals with day-to-day job assignments

Insurance Internship

Data Scientist

• Perform hands-on predictive modeling and in-depth analysis to guide and support strategic business decisions.
• Organize, analyze and execute all phases of quantitative research and machine learning projects, from identifying the business problem to data exploration and modeling.
• Collaborate with Actuaries and Data Scientists to develop and apply complex predictive models.
• Develop new tools and methods to enhance model results.
• Evaluate business implications of strategic initiatives and market/regulatory changes.

Predictive Modeler, Data Scientist

Auditor

• Review, approve and process final premium audits for all auditable lines of business.
• Perform virtual audits on workers’ compensation and general liability policies within the assigned territory.
• Work directly with agents and policyholders to evaluate audit disputes, determine appropriate resolutions and communicate results.

Associate Premium Auditor

Communications

• Write and edit copy for websites, social media, email and print pieces.
• Ensures all content is delivered on time and aligns with brand voice, tone and style guidelines.
• Collaborates with Corporate Communications team and key stakeholders to develop compelling content.
• Utilizes technology to schedule and release email and social media communications.
• Generates reports on communications analytics.
• Proofreads and edits content for accuracy and based on feedback from the review process.
• Builds and segments distribution lists for email campaigns.
• Assists with the development of annual communications calendars.

Data Solution Engineer

Guidewire Developer

Guidewire Developer

Data Solution Engineer

Agribusiness Underwriting Technician, Trainee

Agribusiness Underwriting Technician – Trainee

Legal Assistant – Claims

Legal Assistant – Claims

Billing Coordinator

Billing Coordinator

Director, Claim Technology

Insurance Internship

Predictive Modeler, Data Scientist

Associate Premium Auditor

Corporate Communications Specialist