FCCI Insurance Group

Manager

• Ensure timely and accurate reporting of statistical and financial data to various bureaus and state insurance departments, and other rating organizations for all lines of commercial insurance.
• Establish and monitor procedures and controls to ensure data quality for automated and manual filings reported to states and regulatory bureaus.
• Work closely with Information Technology, Product Management, Claims, Underwriting, and other departments in developing the required data systems and procedures needed for regulatory and statistical reporting.
• Ensure collaborative communication and decision making.
• Lead, mentor and manage others.

Manager, Statistical Reporting

Underwriter

• Own the Senior Underwriting production team
• Drive profitable new business growth and new product development
• Serve as the primary referral authority for the Senior Underwriting team
• Establish and communicate underwriter performance goals
• Review submission referrals and manage overall performance
• Handle FCCI Specialty's most complex accounts
• Accurately assess account eligibility
• Lead product and process improvements
• Determine rating methodology and manage successful growth of E&S Division

Director, Underwriting – Surplus Lines Casualty

• Own the Senior Underwriting production team and drive profitable new business growth and new product development.
• Serve as the primary referral authority for the Senior Underwriting team.
• Establish and communicate underwriter performance goals and reviewing submission referrals.
• Manage overall performance management and training.
• Handle FCCI Specialty's most complex accounts and assess account eligibility.
• Lead product and process improvements, and determine rating methodology.

Director

• Oversee and provide direction and guidance to adjusters and leaders to ensure timely and effective handling of assigned claims
• Monitor workloads, quality, and deadlines of team to ensure established timelines have been met
• Identify potential volume or workflow issues and/or areas where efficiency can be improved and implement changes
• Ensure appropriate and timely investigation; accurate payment of claims
• Communicate regularly with claim leadership on claim/account issues and changes in procedures
• Conduct claim quality file reviews as required, analyze results and communicate with individual staff members on findings and where necessary create improvement plans
• Investigate and resolve claimant, policyholder and agent inquiries and complaints

Director, CVT – Commercial Vehicle Team

• Oversee and provide direction and guidance to adjusters and leaders
• Monitor workloads, quality, and deadlines of team
• Ensure timely and effective handling of assigned claims
• Identify potential volume or workflow issues and implement changes
• Conduct claim quality file reviews and create improvement plans
• Investigate and resolve claimant, policyholder and agent inquiries and complaints

Solutions Engineer

• Collaborates with business stakeholders to determine functional and non-functional requirements
• Develop Data Modernization capabilities for cloud migration
• Designs and supports medallion data architecture and reporting
• Provides hands-on Data / ML & A.I. support
• Oversees development team progress for consistency with design
• Building Databricks Delta Lake based Lakehouse
• Demonstrate expertise in implementing data security best practices

Data Solution Engineer

Software Engineer

• The Guidewire Developer is responsible for the analysis, development, configuration, and support of Guidewire applications within a cloud-based environment, with a strong emphasis on integrations.
• This role partners closely with business and technical teams to design, develop, configure, and maintain solutions within Guidewire BillingCenter.
• Responsibilities include configuring core BillingCenter components, such as the product model, workflows, and business rules, as well as building and supporting integrations using Guidewire Integration Gateway, REST APIs, and Gosu.
• The developer will analyze detailed business and technical requirements, troubleshoot production issues, and implement enhancements that improve system reliability, scalability, and performance.
• This role also supports the full software development lifecycle, including coding, testing, deployment, and maintenance, while leveraging database technologies such as SQL and Oracle.

Guidewire Developer

• Responsible for the analysis, development, configuration, and support of Guidewire applications within a cloud-based environment, with a strong emphasis on integrations.
• Partner closely with business and technical teams to design, develop, configure, and maintain solutions within Guidewire BillingCenter.
• Configure core BillingCenter components, such as the product model, workflows, and business rules.
• Build and support integrations using Guidewire Integration Gateway, REST APIs, and Gosu.
• Integrate with external systems, including Vertafore ImageRight, SmartComm, and Invoice Cloud.
• Analyze detailed business and technical requirements, troubleshoot production issues, and implement enhancements that improve system reliability, scalability, and performance.
• Support the full software development lifecycle, including coding, testing, deployment, and maintenance, while leveraging database technologies such as SQL and Oracle.

• Collaborates with business stakeholders to determine functional and non-functional requirements for new software and/or applications.
• Provide Data / ML and AI platform recommended business workflow, understanding requirements, and helping each project team to document them.
• Develop Data Modernization capabilities that adheres to the project roadmap to enable Insurance Carrier to migrate data computing to cloud using cloud native data / ML and AI assets, tools and capabilities.
• Designs and supports the medallion data architecture, strategic and operational reporting; ensures development efforts are carried out using a consistent and quality driven approach.
• Provide hands-on Data / ML & A.I. support that includes code and framework development.
• Provides hands on technical support, guidance and coaching to Data / ML and A.I. developers.
• Oversees progress of development team to ensure consistency with initial design. Also ensures the software meets all requirements of quality, security, modifiability, extensibility, etc.
• Building Databricks Delta Lake based Lakehouse using PySpark Jobs, Databricks Workflows, Unity Catalog, Delta Sharing, Serverless computing and Medallion architecture.
• Demonstrate expertise in implementing data security best practices to safeguard sensitive information within Databricks.

• Learn to process all lines of commercial property and casualty business
• Learn to quote, issue new and renewal policies
• Amend existing policies, cancellations, endorsements and evaluation of policy files
• Provide technical assistance to the underwriters
• Assist agents in their efforts to write business

Agribusiness Underwriting Technician, Trainee

• Learn to process all lines of commercial property and casualty business
• Process Farm lines, a combination of personal and commercial business, within an assigned territory
• Training includes quoting, issuing new and renewal policies, amending existing policies, cancellations, endorsements and evaluating policy files
• Provide technical assistance to the underwriters
• Assist agents in their efforts to write business

Manager, Statistical Reporting

Director, Underwriting – Surplus Lines Casualty

Director, Underwriting – Surplus Lines Casualty

Director, CVT – Commercial Vehicle Team

Director, CVT – Commercial Vehicle Team

Data Solution Engineer

Guidewire Developer

Guidewire Developer

Data Solution Engineer

Agribusiness Underwriting Technician, Trainee

Agribusiness Underwriting Technician – Trainee