FC Viktoria Berlin

Community Manager

• Support the planning and execution of matchday and event activations
• Organize logistics and materials—from setup to teardown, including branding and giveaways
• Maintain guest lists, manage invitations, and communicate with partners and guests
• Provide onsite support on matchdays as a point of contact for partners and the community
• Create checklists and schedules
• Follow up with brief reports, key learnings, and photo documentation
• Respond to messages via social media, email, and other channels
• Forward inquiries to the appropriate contacts within the club
• Support the development and maintenance of fan and partner relationships
• Conduct research, social listening, and data maintenance
• Monitor relevant social media channels, trends, and best practices in women’s football, sports, and entertainment
• Research partners, initiatives, projects, and community formats
• Gather fan insights through comments, surveys, and feedback
• Maintain overviews, lists, and databases
• Organize materials, reports, and learnings in a structured manner
• Contribute to communications and maintain the media distribution list, including blog posts and media releases
• Contribute to social media posts and the public appearances of key individuals
• Support the preparation and follow-up of selected appointments and appearances
• Maintain a simple overview of content and appointments
• Coordinate closely with the Communications and Community team

Working Student – Communication & Community

• Your main focus: activations around matchdays, partners & community
• Support in planning and executing activations on matchdays and at events
• Logistics & materials management – from set-up to breakdown, branding, giveaways & co.
• Maintaining guest lists, managing invitations and communicating with partners and guests
• On-site support on matchdays – you are the contact person for partners & the community
• Creating checklists & run sheets
• Follow-up: short reports, key learnings, photo documentation
• Your second focus: community & inbox management
• Responding to messages across social media, email & other channels (e.g., ticket inquiries, fan questions)
• Forwarding inquiries to the appropriate contacts within the club
• Supporting the development and maintenance of our fan and partner contacts
• Support tasks: research, social listening & data maintenance
• Monitoring relevant social-media channels, trends and best practices in (women's) football, sport & entertainment
• Research on partners, initiatives, projects and community formats
• Gathering fan insights (e.g., via comments, surveys, feedback)
• Maintaining overviews, lists and databases (e.g., contacts, partner activations, event checklists)
• Structured archiving of materials, reports and learnings
• Additionally: support in leadership communication
• Contributing to social-media posts and appearances of key figures (e.g., drafts, timing)
• Support with preparation and follow-up for selected appointments & appearances
• Maintaining a simple content and schedule overview for key communication formats
• Close coordination with the communications & community team