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Working Student – Communication & Community
FC Viktoria BerlinStudent role in marketing and communication for FC Viktoria Berlin, focusing on community and match day activations. Responsibilities include organization, support, and communication with fans and partners.
About the role
Key responsibilities & impact- Your main focus: activations around matchdays, partners & community
- Support in planning and executing activations on matchdays and at events
- Logistics & materials management – from set-up to breakdown, branding, giveaways & co.
- Maintaining guest lists, managing invitations and communicating with partners and guests
- On-site support on matchdays – you are the contact person for partners & the community
- Creating checklists & run sheets
- Follow-up: short reports, key learnings, photo documentation
- Your second focus: community & inbox management
- Responding to messages across social media, email & other channels (e.g., ticket inquiries, fan questions)
- Forwarding inquiries to the appropriate contacts within the club
- Supporting the development and maintenance of our fan and partner contacts
- Support tasks: research, social listening & data maintenance
- Monitoring relevant social-media channels, trends and best practices in (women's) football, sport & entertainment
- Research on partners, initiatives, projects and community formats
- Gathering fan insights (e.g., via comments, surveys, feedback)
- Maintaining overviews, lists and databases (e.g., contacts, partner activations, event checklists)
- Structured archiving of materials, reports and learnings
- Additionally: support in leadership communication
- Contributing to social-media posts and appearances of key figures (e.g., drafts, timing)
- Support with preparation and follow-up for selected appointments & appearances
- Maintaining a simple content and schedule overview for key communication formats
- Close coordination with the communications & community team
Requirements
What you’ll need- You are enrolled at a university – the subject is not decisive; attitude is (e.g., communications, media, sports, business or social sciences)
- You have organizational talent and enjoy executing tasks in a structured way from A to Z
- You bring social-media competence – initial practical experience with Instagram, TikTok or LinkedIn is a plus
- You have a basic editorial understanding: language matters to you and you can formulate content appropriately for target audiences
- You are open, communicative and genuinely enjoy interacting with people – from fans and partners to the team and staff
- You enjoy live situations: matchdays, events, activations – including evenings or weekends
- You handle confidential information discreetly and work very conscientiously
- You are interested in topics such as personal branding and leadership communication in sport
- Very good German skills in spoken and written form; good English skills are a plus.
Benefits
Comp & perks- A genuine insight into the operations of an ambitious 2. Bundesliga club
- Responsibility from day one – not coffee runs, but real involvement and impact
- A diverse, motivated team with commitment, energy and a sense of humor
- Access to home matches, events and a strong network across sport, media & culture
- Flexible working hours to fit your studies
- An environment that doesn’t just follow women’s football but actively shapes it
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Event PlanningLogistics ManagementData MaintenanceSocial Media MonitoringContent Formulation
Soft Skills
Interpersonal CommunicationAttention to DetailAdaptabilityTeam Collaboration