FastSpring

Sales Development Rep

• Lead by example: Own your pipeline and run high-quality multi-channel outbound campaigns using cold calls, personalized emails, video, and social channels to generate qualified leads.
• Collaborate for success: Partner with Account Executives to ensure smooth handoffs, strong alignment, and consistent pipeline generation.
• Drive process excellence: Use Salesforce daily to manage activity, ensure data integrity, and maintain visibility into performance metrics.
• Experiment and evolve: Encourage testing of new messaging, channels, and outreach tactics to optimize team efficiency and conversion rates.
• Demonstrate persistence and consistency: Meet and exceed individual targets for outbound activities, qualified meetings booked, and pipeline value generated on a consistent basis.
• Own your growth: Seek feedback, track results, and continuously improve both your sales performance and leadership skills.
• Represent FastSpring: Attend select virtual and in-person events to expand awareness and build relationships in key regions.
• Team leadership: Lead, coach, and mentor a team of 3 SDRs, fostering skill development in areas such as effective prospecting, objection handling, qualification techniques, and strategic messaging.
• Coach and develop others: Conduct regular 1:1s, pipeline reviews, and call coaching and feedback sessions to improve team performance and accountability.
• Motivate and manage: Foster a culture of consistency, discipline, positivity, and self-ownership across the SDR team.
• Results-oriented: Drive overall team performance to meet and exceed key performance indicators (KPIs) and pipeline contribution goals, ensuring alignment with company revenue objectives.
• Cross-functional / strategic focused: Collaborate closely with Sales and Marketing leadership to refine account targeting, messaging frameworks, and outbound campaign strategies.
• Data-driven: Report on team performance metrics, pipeline outcomes, and key learnings to identify areas for improvement and strategic adjustments.

Sales Development Representative – Team Lead

• Own your pipeline: Proactively generate awareness and interest in FastSpring’s platform across global markets, focusing on SaaS, software, gaming, and digital product industries.
• Execute with consistency: Run creative, high-quality outbound campaigns using cold calls, personalized emails, video, and social channels to build a steady pipeline of qualified leads.
• Collaborate for success: Partner closely with Account Executives to schedule and hand off high-quality meetings that align with target customer profiles and strategic priorities.
• Stay organized and accountable: Use Salesforce daily to track activity, manage lead pipeline stages, and maintain accurate, well-documented prospect data.
• Be a student of the game: Apply strong communication and influencing skills to identify buying signals, uncover customer pain points, and experiment with new prospecting techniques.
• Own your growth: Actively seek feedback, embrace coaching, and continuously refine your approach to improve results.
• Represent FastSpring: Attend select virtual and in-person events to expand awareness and build relationships in key regions.

Sales Development Representative

Recruitment

• Manage scheduling and logistics for interviews across teams and global time zones, creating an excellent candidate experience.
• Partner with recruiters and hiring managers to keep hiring processes on track and aligned.
• Serve as a contact for candidates, ensuring every interaction is warm, timely, and professional.
• Post job openings, manage outreach, and build early pipelines through platforms like Greenhouse, LinkedIn and other job boards.
• Support recruiter(s) in resume review and candidate screening.
• Conduct applicant phone and virtual interviews, ensuring alignment with role requirements and company culture.
• Maintain accurate candidate records in our Applicant Tracking System (Greenhouse).
• Provide hiring managers with regular updates on candidate pipelines and recruiting progress.
• Assist with recruiting programs such as referrals, diversity & inclusion, and employment branding.
• Build and maintain a robust talent pipeline through job boards, social media, and events.
• Collaborate with Marketing to ensure our talent brand is effectively communicated across all channels.
• Act as a brand ambassador, promoting the company's vision and culture to attract top-tier talent.
• Contribute to sourcing strategies, competitor insights, and interview best practices.
• Assist with onboarding programs for new hires, ensuring they feel welcomed, supported, and connected to our mission and values.
• Keep onboarding materials, training resources, and culture rituals up to date.
• Partner with the People & Culture Team to continuously improve orientation sessions, materials, and experiences.
• Help design and implement initiatives that build community, strengthen belonging, and promote our values.
• Coordinate employee engagement activities, from company events to recognition programs.
• Gather and share data insights (e.g., time-to-fill, candidate feedback, onboarding surveys) to improve recruiting and onboarding processes.
• Identify opportunities for enhancing both candidate and employee experience.

Recruiting and People Experience Specialist

Product Manager

Develop and communicate a clear, actionable strategy for global payments, with a focus on local and real-time payment methods.
Define, prioritize, and execute the product roadmap, ensuring alignment with company goals and evolving payment market trends.
Partner closely with engineering, risk, fraud, sales, customer, and marketing teams to drive agile product delivery and robust risk controls.
Own the payment service provider (PSP) and payment aggregator evaluation and vetting.
Partner with design to create seamless payment experiences within FastSpring checkouts.
Monitor global trends and analyze competitor offerings to help maintain a competitive edge.
Engage with external partners and customers to gather feedback, validate enhancements, and identify new opportunities.
Ensure all products meet international regulations and security standards (e.g., PCI-DSS, GDPR).
Define and track key metrics to assess product success and drive continuous improvement.
Leverage data and customer insights to iterate and enhance product features and the overall customer experience.

Sales Development Representative – Team Lead

Sales Development Representative

Recruiting and People Experience Specialist

Senior Product Manager