Farmers Restaurant Group

General

• Manage restaurant reservations and wait lists to accurately set guest expectations
• Manage and monitor the restaurant's reservation system using OpenTable
• Answer the restaurant phone and provide friendly service for guest and call center inquiries
• Greet and seat guests at their tables
• Assist guests in making reservations
• Respond to guest requests and inquiries
• Assist with parking validation
• Provide directions and recommendations
• Support service staff by removing dishes and glasses and taking them to the dishwasher
• Set up dining areas for large parties and brunch buffet
• Sweep, vacuum carpet, tidy server station, take out trash, and check bathrooms
• Maintain punctuality and regular attendance
• Contribute to a positive team environment
• Perform other tasks that support guest operations

Host, Coordinator

• Manage restaurant reservations and wait lists to accurately set guest expectations
• Manage and monitor the restaurants reservation system using Open Table
• Answer the restaurant phone and provide friendly service for all guest and call center inquiries
• Greet and seat guests at their table providing exceptional hospitality
• Assist guests in making reservations
• Respond to guest requests and inquiries in a timely and friendly manner
• Assist with parking validation
• Provide directions and recommendations if guests inquire
• Support the service staff by removing dishes and glasses from tables or counters and taking them to the dishwasher
• Set up dining areas to prepare for large parties and brunch buffet
• Perform duties, such as sweeping, vacuuming carpet, tidying up server station, taking out trash, and checking the bathroom(s)
• Are punctual and able to observe regular and consistent attendance
• Contribute to a positive team environment
• Other important tasks, as assigned, that keep all our guest operations humming

Host/Coordinator

Events

• Manage all aspects of catering sales and event production including inquiries, site visits, client meetings, tastings, proposal development, contract execution, and payment confirmation
• Design and sell corporate and social catering events with a consultative, client focused approach
• Accurately build catering proposals, menus, timelines, and event details to secure business
• Use and maintain the CRM and catering database in accordance with company guidelines and best practices to manage leads, proposals, event details, and client communication and activity tracking
• Serve as the primary point of contact for clients throughout the planning process
• Build and maintain strong relationships with venues, vendors, and event partners
• Collaborate closely with Culinary and Operations teams to ensure events are executable and aligned with client expectations; communicate clearly and consistently to ensure seamless event execution
• Plan and coordinate event logistics including rentals, staffing needs, timelines, and service flow
• Collect deposits and coordinate payments in partnership with Finance
• Actively pursue new business opportunities through outreach, networking, and relationship building
• Contribute to monthly and quarterly sales goals, strategies, and performance tracking
• Produce period end reporting and maintain accurate sales and event data
• Represent the company and the brand professionally in all client interactions
• Answer assigned catering inquiries in a timely manner
• Support sales team development efforts and initiatives as a member of the sales team (e.g., executing marketing events, client presentations) to assist the growth of the catering division as a whole
• Perform administrative duties, special projects, and additional responsibilities as assigned
• Work evenings and weekends as needed based on client needs and event schedules
• All other duties as assigned

Catering Event Designer

Sales

• Respond to inquiries with detailed information gathering and ensure timely follow-up
• Handle and process drop-off catering orders, including follow-up and billing
• Prepare for production meetings to ensure timely, complete, and accurate information is communicated to each department manager in advance
• Create menu cards and other event-related materials
• Source specialty items for events
• Proposal drafting, menu creation, and event designing with routine revisions of outstanding proposals and follow-up with clients
• Assist with billing and post-event follow-up with clients, outside vendors, and captains
• Assist with marketing efforts to develop prospective client lists and participate in proactive outreach
• Assist in managing deposits and A/R collections
• Attend events and provide on-site support
• Customer service, post-event follow-up phone calls, thank you notes
• Maintain CRM module, ensuring follow-up and that information is accurate
• Performs all other duties as assigned

Catering Sales Assistant

Recruitment

• The Catering Staffing & Training Manager is responsible for building, developing, and managing the event staff workforce for Founding Farmers Catering and Events.
• This role oversees all aspects of recruiting, scheduling, training, and performance management for hourly event staff, ensuring that every event is properly staffed with well-trained, service-oriented team members.
• In addition to leading catering staffing operations, this role extends HR support to the commissary where catering operations are housed alongside restaurant production and other programs.
• This includes assisting with job postings, interview facilitation, and onboarding for hourly commissary positions, serving as a reliable and consistent people operations resource for a team that runs behind the scenes to keep both catering and commissary functions moving.
• As a member of the commissary operations team, the Staffing & Training Manager works closely with catering sales, culinary, and commissary leadership to deliver consistent, high-quality staffing support across both environments.

Host, Coordinator

Host, Coordinator

Host/Coordinator

Catering Event Designer

Catering Sales Assistant

Host, Coordinator

Catering Staffing and Training Manager