Inbound Sales Consultant
Farmers Insurance
full-time
Posted on:
Location Type: Hybrid
Location: Grand Rapids • Missouri • United States
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Salary
💰 $37,440 - $63,270 per year
Job Level
About the role
- Sell insurance products to inbound callers by gathering data from customers to generate quotes and ultimately bind the business; in some instances, make outbound calls
- Provide exceptional customer service and build strong relationships, while educating customers regarding coverages and cost so that the customer can select the most appropriate option
- Qualify customers as buyers of other products/services to create cross-sell and upselling opportunities
- Navigate multiple computer systems while seamlessly interacting with the customer
Requirements
- Minimum 1 year of experience in a sales environment
- Proven ability to meet quotas, metrics and goals
- A drive to work in a fast-paced, high energy environment
- Desire for a long-term career within the insurance industry
- Proven ability to take initiative, solve problems, and prioritize tasks
- Direct sales skills, and the aptitude to influence customers and close the sale
- Excellent written and verbal communication skills; the ability to adapt communication style to each phone call, and explain complex policy and coverage information in understandable terms
- Must be eligible to obtain resident/non-resident property and casualty license in all required states
Benefits
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Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales experiencequotasmetricscross-sellingupsellingcustomer data gatheringinsurance product knowledgeproblem-solvingtask prioritizationinfluencing customers
Soft Skills
customer servicerelationship buildingcommunication skillsadaptabilityinitiativedrivefast-paced workverbal communicationwritten communicationexplanation of complex information
Certifications
property and casualty license