Fannie Mae

Risk

• Play a critical role in strengthening eGRC (Enterprise Governance, Risk Management and Compliance) risk data aggregation and reporting capabilities.
• Assist with the advancement of the data management strategy and ensuring compliance with regulatory expectations.
• Perform system admin provisioning for new users, validating data within the Risk Works environment, enhancing automation of manual processes related to data, and ensuring data is properly registered.
• Establish, maintain, and communicate standards for recording, searching, and reporting data kept in the enterprise's databases and warehouses.
• Confer with other technical staff to plan database conversion projects or establish large scale mining, reporting, or data display exercises.
• Guide or provide technical assistance to database administration projects to maintain enterprise-wide standards.

Risk Data Quality Analyst

Communications

• Oversees and manages development and implementation of communication and/or marketing strategies
• Provides strategic counsel and implementation support
• Monitors client satisfaction and proactively addresses any client issues
• Coaches and mentors team to achieve performance goals

Communications Manager

Data Scientist

• Act as team lead for data science projects
• Produce insights and recommendations
• Implement new statistical modeling capabilities
• Apply machine learning to enhance operational efficiencies

Data Science Analyst III

Vice President

• Oversee Fannie Mae's funding and liquidity strategy
• Execute liability management strategies
• Manage the issuance of debt securities
• Lead the investment of the liquidity portfolio

Assistant Treasurer – VP

• Manage daily team activities to advance the work of one or more projects.
• Plan, document, review, and manage subordinate performance.
• Develop implementation plans.
• Allocate and coordinate resources.
• Provide analytical support in synthesizing and reporting results.
• Develop, monitor, and review project budgets.
• Manage administrative tasks to include access requests, space management, equipment procurement and tracking, and contractor requisitions and work orders

Capital Markets Risk PM Manager III

Project Manager

• Operate under general supervision in representing a business unit or project on less complex administrative matters.
• Using knowledge of corporate administrative procedures, compile, consolidate, and analyze information needed by staff for the work of the unit or project.
• Ensure that documentation and process flows are complete, current, and accessible.
• May coordinate efforts or projects with other areas such as HR, Accounting, Facilities, or IT.
• Perform varied administrative functions within a business unit or on a project to advance the work of the group.
• May conduct research, schedule and plan activities, coordinate and prepare deliverables and communications, and provide training support.
• Recommend, interpret, and/or implement company and internal administrative policies and procedures.
• Communicate with clients, service providers, or corporate administrative units in coordinating services, deliverables, or meetings.
• Compile information for business unit or project meetings or for meetings with other units.
• Gather production or other statistical data to prepare analyses, reports, and schedules for use by the business unit or project team or for communicating to management, clients, support offices, and the like.
• Serve as principal point of contact in responding to inquiries from internal and external customers.
• Recommend technology enhancements.
• May assume a lead role in communicating processes, activities, or requirements of the business unit or project to clients or other business units.
• May compile budgets considering actual performance, previous expenditures, and estimated expenses. May review, monitor, and analyze expenditures and explain variances.
• May perform less complex administrative projects or participate as a team member on more complex projects.

Project Analyst I

Accounting Manager

• Gather information about new or existing products
• Assess current product state to discover additional needs
• Carry out tasks related to design, development, testing, and evaluation of products
• Coordinate activities to support multiple internal clients
• Support the team on projects regarding product strategy and customer outreach

Accounting Systems Associate – Product Analysis

Customer Success Manager

• Own the end-to-end Customer Engagement Center operating model, including organizational design, leadership structure, and performance management.
• Lead and develop senior leaders and managers; build a strong leadership bench capable of operating at scale.
• Drive an AI-first contact center strategy that increases automation and resolution while preserving high-quality human support for complex interactions.
• Deliver service outcomes across voice and digital channels, including service levels, quality, customer experience, productivity, and cost-to-serve.
• Govern service delivery across insourced, outsourced, and hybrid models, including vendor performance and accountability.
• Establish metrics, operating rhythms, and governance forums to ensure adoption of new technology, regulatory compliance, and continuous improvement.

Director, Customer Engagement Center

Engineer

• Communicate with model development team to understand and finalize requirements in the form of model whitepapers and/or research code.
• Apply advanced skill, knowledge, and/or experience while leading teams in translating complex mathematical, business, and financial modeling logic into software code.
• Design solution and implement SF mortgage loan performance (Borrower Behavioral and Severity) models for production.
• Perform development testing including Unit-Test and reconciliation testing with research code.
• Lead the design and execution of test cases for modeling and analytical software applications to ensure they meet business needs and model requirements.
• Create and maintain required Model Management Life Cycle (MMLC) document for the implemented model including solution specification, testing plan and testing result, and impact analysis.
• Perform routine update and fix of the model implementation and provide customer support to model users.
• Remediate governance and regulatory findings and issues related to the model.
• Lead the evaluation of emerging technologies and industry best practices of model and analytical system implementation.
• Demonstrates strong ownership and execution mindset — a self‑driven, independent problem solver who collaborates effectively across teams and consistently delivers high‑quality results under tight timelines.
• Communicates proactively and professionally while clearly and transparently engaging with model teams, business and technology partners, reviewers, peers, and leadership through effective written and verbal communication.

Lead Quantitative Engineer – Single Family

• Provide expert advice on overseeing customer network development and customer support activities
• Support customer engagement opportunities
• Plan, direct, or coordinate operational activities for the team with the help of executives and staff managers
• Develop customer relationships across business units and/or customer accounts and strive to do what's right for our customers
• Identify executives, managers, and team members to support customer relationships
• Lead the team in supporting and selling Fannie Mae's products and services to make sure people across the country have access to affordable financing opportunities
• Provide support for operational activities
• Guide the team in providing subject matter expertise, best practices, and recommendations for teams across the organization
• Play a pivotal role in transaction management activities by partnering with various internal stakeholders across the Multifamily Division

Multifamily Customer Engagement Lead Associate

Marketing Operations

• Oversee strategy, execution, and optimization of marketing processes to drive efficiency and results.
• Manage the delivery of multi-channel marketing campaigns and cross-functional projects.
• Optimize workflows, analyze performance, and support strategic planning.
• Establish governance standards for marketing work.
• Advise senior leaders on project progress, resource capacity, and best practices.
• Manage capacity planning and report on impacts of activities.
• Embed AI into core work-management and governance processes.
• Deliver actionable insights for leadership through monthly/quarterly reviews.
• Develop AI-enabled operational insights like dashboards and automated summaries.

Senior Manager, Marketing Operations

System Administrator

• Contribute to the development and advancement of the digital content strategy to advance organizational objectives and goals for line of business.
• Perform content audits and identify action items.
• Partner with content strategists to review overall marketing strategies, including user experience, digital journey mapping, tagging, and taxonomy.
• Manage permissions, access controls, and brand standards for all digital assets to ensure compliance and consistency.
• Design and maintain scalable workflows for digital asset creation, ingestion, versioning, and archival for teams across the enterprise.
• Develop and/or configure metadata schema, file naming conventions, search optimization, and content organization to aid in fast, accurate asset discoverability.
• Partner with our engineering and IT teams to implement AI-driven solutions to improve DAM user experience.
• Define and evolve the strategy for DAM and integrations with CMS (content management system) and project management tools.
• Maintain assets for Creative, Marketing, Website, and Brand teams.
• Regularly audit and report on digital asset counts and usage.
• Translate complex technical concepts for non-technical stakeholders and communicate foundational improvements across the organization.
• Educate and train internal and external partners on DAM best practices, governance and system capabilities.
• Gather user feedback to inform continuous improvement of the tool.

Digital Asset Management System Administrator

• Design, build, and support scalable analytics and machine learning solutions
• Lead the development of data pipelines
• Deploy advanced analytics and machine learning solutions
• Partner with audit teams on analytics solutions
• Ensure solutions are sustainable and compliant with governance standards

Internal Audit Risk Analyst Lead

Marketing

• Owns and manages the Multifamily field marketing event portfolio
• Leads the strategic planning, development, and execution of approximately 20 in-person events annually
• Aligns event strategy and program objectives with Multifamily business priorities and leadership goals
• Serves as a key liaison to Multifamily leadership
• Leads cross-functional working groups across Marketing, Communications, Legal, Compliance, and business stakeholders
• Builds and maintains relationships with industry partners
• Oversees the development of event content in collaboration with Multifamily business partners
• Provides strategic guidance on programming, speaker engagement, and messaging
• Leads project teams across the Multifamily Marketing organization
• Analyzes feedback, performance metrics, and market trends to inform future event strategies

Advisor – Multifamily Field Marketing

Financial Planning and Analysis

• Manage team responsible for collecting, analyzing, and/or interpreting financial or operational information
• Act as a senior, trusted finance advisor to Technology Infrastructure leadership team
• Lead end‐to‐end financial stewardship for large, complex infrastructure budget
• Translate highly technical and operational concepts into executive‐level financial insights
• Drive partnership and alignment across Technology, Procurement, and Enterprise Finance
• Navigate ambiguity, shifting priorities, and competing demands while mentoring team members.