FanDuel

Account Manager

• Manage a portfolio of high-net-worth customers
• Build strong relationships with VIP customers
• Increase customer loyalty
• Provide an excellent all-round experience
• Ensure operational flexibility through assigned duties

VIP Account Manager, Sportsbook

Operations

• Process Analysis & Optimisation: Map current-state workflows, identify inefficiencies and risks, and design scalable future-state solutions using structured frameworks and visual modeling.
• Operational Readiness & Risk Management: Support the planning and execution of readiness playbooks for key events and launches; proactively identify risks, pain points, and customer-impacting issues, and develop mitigation strategies.
• Documentation & Knowledge Management: Create and maintain comprehensive process documentation, business cases, decision logs, and escalation paths to ensure transparency and knowledge transfer.
• Data Insights: Conduct quantitative and qualitative analysis to identify bottlenecks and improvement opportunities, validating data quality to deliver reliable, customer-focused insights.
• Cross-Functional Collaboration & Project Management: Build multiple partnerships across Product, Engineering, Operations, and other teams; coordinate improvement projects from initiation to delivery, ensuring on-time, high-quality execution.

Senior Operations Excellence Analyst

Full-stack Engineer

• Your work is consistently of high quality.
• You solve difficult problems, applying appropriate technologies and best practices.
• You lead your team to invent, design and build software that is stable and performant.
• You create flexible software without over-engineering.
• You make appropriate trade-offs, re-use where possible, and are judicious about introducing dependencies.
• You track security risks and mitigate and/or escalate them in a timely manner.
• You help balance customer requirements with the team requirements.
• You work to resolve the root cause of complex problems, leaving software better and easier to maintain than when you found it.
• You are able to train new team-mates on how your team's software is constructed, how it operates, how secure it is, and how it fits into the bigger picture.
• Your influence extends beyond the team at and org level.
• You mentor and help to develop others.
• You provide excellent customer support.

Staff Software Engineer – Market Making

• Work collaboratively with a team to implement creative, high-quality solutions, scope effort and timelines, and balance priorities of our stakeholders and engineering needs.
• Improve market making capabilities with quantitative analysts at FanDuel.
• Be a domain expert on strategy implementation (quoting/decision logic) and how that fits into the larger Risk and Trading landscape.
• Ensure robust guardrails (limits, throttles, kill switch) and high-fidelity decision logging.
• Identify opportunities in the quantitative space to innovate through technology.
• Actively engage in technical discussions, assist in designing and implementing solutions, pair program with junior engineers, and deliver constant improvements to systems.
• Create flexible software without over-engineering and make appropriate trade-offs, re-use where possible, and be judicious about introducing dependencies.
• Keep resource usage efficient (e.g., system hardware, database, memory/CPU, etc).

Senior Software Engineer – Market Making

• Experience in both quantitative modeling practices and coding. You will be assisting in the creation of models/strategies and working with other engineers on your team to productionalize this software.
• You work in project ideas with stakeholders, and peers
• You own parts of product and technology &amp; become subject matter experts
• You write simple and extendable code following standards and best practices. You test your code thoroughly
• You help balance customer requirements with the team requirements
• You lead team evolution by actively participating in the code review process, design discussions, team planning, and ticket/metric/COE reviews
• You classify, store, and handle data in accordance with FanDuel policies
• You track security risks and mitigate and/or escalate them in a timely manner
• You focus on operational excellence, constructively identifying problems and proposing solutions
• You take on projects and make software enhancements that improve the team software and processes
• You work to resolve the root cause of complex problems, leaving software better and easier to maintain than when you found it
• You are able to train new team-mates on how your team's software is constructed, how it operates, how secure it is, and how it fits into the bigger picture
• Your influence extends beyond the team at and org level
• You foster a constructive dialogue and seek resolutions in a professional way
• You help recruit and interview for your team
• You estimate stories/tasks accurately and deliver them in time
• You mentor and help to develop others
• On-call rotation where required. You provide excellent customer support
• You keep yourself up to date with market standards, open-source frameworks
• You build and evolve components that support real-time quoting and decisioning with careful attention to latency, throughput, and correctness
• You implement and maintain risk controls and guardrails (e.g., exposure checks, limits, throttling/filters, kill switch patterns)
• You ensure high-quality decision logging so strategies can be debugged, replayed, and improved using real quote/fill outcomes
• You partner with quants and stakeholders to define and monitor key metrics (e.g., quote ratio, win rate, expected vs realized margin, exposure/capital utilization)
• Most importantly, you are; humble, pragmatic, self-managed, thirsty for knowledge, never satisfied and always challenging the norm. Responsible for the state of the code you both inherit and produce
• Creative problem-solving ability
• A passion for learning and always getting better

Senior Staff Software Engineer – Market Making

Technical Program Manager

• Coordinate and manage game day testing cycles (4-5 major tests per cycle, starting April kick-off)
• Orchestrate testing activities with 100+ engineers across multiple teams
• Facilitate large-scale coordination meetings (hundreds of participants via Zoom, breakout rooms)
• Create and maintain annual testing schedules with scattered game day tests throughout the year
• Make critical "go/no go" decisions for test execution
• Manage test preparation cycles (approximately 1 month preparation per test)
• Coordinate performance testing initiatives alongside game day activities
• Work closely with reliability engineering teams
• Ensure all stakeholders complete their assigned responsibilities

Technical Programme Manager – 1 Year Fixed Term Contract

Android Engineer

• Design and implement software solutions based on project requirements while writing clean and efficient code.
• Debug and resolve defects, ensuring optimal performance.
• Participate in the entire software development lifecycle, from planning to deployment, and integrate third-party APIs and services smoothly.
• Design a scalable and robust software architecture that meets the needs of the organization.
• Document all architecture and design decisions for clarity and future reference.
• Integrate new technologies to enhance system performance and keep it up-to-date.
• Identify performance issues during code assessments to enhance overall code quality.
• Suggest best practices and improvements during review sessions.
• Collaborate with team members to ensure timely resolution of code review findings.
• Analyze application performance metrics to identify and address bottlenecks.
• Focus on optimizing system efficiency to enhance overall performance and user experience.
• Mentor junior engineers to strengthen their technical skills and support their professional growth.
• Provide guidance and feedback to foster a collaborative learning environment.
• Communicate technical concepts clearly to non-technical stakeholders to ensure understanding and alignment.
• Share knowledge and best practices with your peers to foster team growth and collaboration.