Provide direct communication (phone, email, text, social media) with clients outlining and assisting with all of Fanatics Collect services through auctions, fixed price marketplace, private sales, and vault storage.
Respond to issues and questions presented by direct clients pertaining to submissions, curation, invoices, and the buying and selling of assets.
Knowledge of the current trends and timing within the trading card market.
Coordinate with Customer Service, Operations, and Sales Support with day to day needs for clients.
Maintain reports of asset submissions.
Track data related to the final sales of assets.
Facilitate private sales.
Customer account maintenance.
Onboard net new business to business partners.
Working with business owners to help elevate their business.
Travelling to trade shows.
Responding with a sense of urgency.
Elite customer service.
Additional duties as assigned.

Requirements

Ability to work independently, manage multiple priorities simultaneously, and navigate in a rapidly changing and fast-paced environment.
Sales background preferred.
Knowledge in the trading card industry.
Ability to act with professionalism.
Meticulous attention to detail.
Excellent written and verbal communication skills.

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

communicationcustomer serviceattention to detailprofessionalismability to manage multiple prioritiesability to work independentlysense of urgency