Director, Credit Card Program Operations
Fanatics, Inc.
full-time
Posted on:
Location Type: Remote
Location: New York • United States
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Salary
💰 $145,000 - $185,000 per year
Job Level
About the role
- Oversee Credit Card Program operations
- Manage relationships with Card Issuer and Network Provider
- Coordinate ongoing program reviews
- Manage card production processes
- Own incident management processes
- Lead audits and compliance tasks
- Create and manage credit card policies and procedures
- Manage marketing & asset approval processes
Requirements
- Strong relationship management skills
- Experience with contractual obligations and compliance
- Proven ability to manage SLAs and reporting requirements
- Familiarity with card production processes
- Incident management experience
- Knowledge of audit and compliance tasks in credit card programs
- Ability to create and manage operational policies and procedures
- Experience in marketing asset approval processes
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
card production processesincident managementaudit taskscompliance tasksoperational policiesprocedures managementSLA managementreporting requirements
Soft Skills
relationship managementorganizational skills