Family Service League - Long Island

Manager

• The Case Manager provides care coordination for individuals identified in High Utilizer Referral program.
• Work with High Utilizer Referral Social Worker, Mobile Crisis Staff and Suffolk County Police Department- Behavioral Health Section to outreach, assessment, and link individuals disproportionately engaging with law enforcement.
• Conference cases, recommendations and barriers to care with clinical staff.
• Track and coordinate outreach efforts, linkages and treatment compliance.
• Coordinate with other agency departments and community resources such as providers, housing agencies, DSS and Suffolk County Police.
• Engage families and other natural supports to identify individual’s needs, facilitate linkages and promote follow through.
• Utilize crisis de-escalation, motivational interviewing and harm reduction techniques to engage individuals in treatment and safety planning.
• Maintain documents, records, statistics, and other related reports in an organized, timely and accurate manner as per policy and procedure.
• Maintain knowledge on available community resources, including but not limited to, medical, behavioral health, housing, DSS entitlements, transportation, vocational and other services that address concrete needs.
• Complete trainings and maintain proficiency with de-escalation and crisis intervention techniques.
• Abide by FSL’s Code of Ethics.

Case Manager

Social Media Manager

• The Social Media Coordinator will maintain familiarity with FSL programs, events and brand voice.
• Create, edit, and post social media content, including graphics and short-form videos (reels, clips, and basic edits) and occasionally live stream various FSL events.
• Perform basic video editing, such as trimming clips, adding captions, and formatting for social platforms.
• Assist with content updates related to fundraising campaigns, special events, and community initiatives.
• The Social Media Coordinator will monitor and report on the feedback and reviews FSL receives across platforms, such as Facebook, Instagram, Google, Yelp, and Web MD as well as other sites.
• Contribute to marketing brainstorming sessions to help develop creative content, targeted marketing/fundraising, and monthly editorial calendar.
• The Social Media Coordinator will assist with various Development Department tasks, including events, mailings, and campaigns.
• Must be able to attend FSL signature events, including, but not limited to, Great Chefs in March 2026(evening), Walk for Wellness in September 2026 (Day) and the Centennial Gala in November 2026(evening).