FAI

Client Account Manager

FAI

full-time

Posted on:

Location Type: Remote

Location: United Kingdom

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Salary

💰 £40,000 - £50,000 per year

About the role

  • Client Account Management: Work with FAI’s international team to deliver impactful programmes
  • Manage the planning, delivery, monitoring and evaluation of key client accounts and sustainability programmes
  • Coordinate budgets, work plans, timelines, and client communications
  • Build strong, trusted relationships with client teams
  • Provide consultancy support, including preparing technical reports and presentations
  • Contribute expertise on retail supply chains and livestock production systems
  • Support the development and refinement of FAI’s data systems and digital tools
  • Identify opportunities to expand existing client programmes or develop new solutions
  • Contribute to proposal development, strategic pitches, and scoping conversations alongside the Sales and Consultancy teams

Requirements

  • Proven experience working within retail, food supply chains, or terrestrial livestock/agriculture sectors
  • Strong project management skills: planning, delivery, budgeting, and evaluation
  • Experience in client-facing roles with a track record of building and nurturing strong relationships
  • Ability to deliver high-quality outputs in fast-paced environments with competing deadlines
  • Excellent verbal & written communication skills
  • Strong digital competency (e.g., Microsoft Office, project management tools, data handling)
  • Degree (or equivalent industry experience) in Agriculture, Sustainability, Food Systems, Animal Science, or related fields (desirable)
  • Knowledge of sustainability issues within food and farming systems—including welfare, environmental performance, and regenerative agriculture (desirable)
  • Experience identifying new business opportunities or contributing to consultancy proposals (desirable)
Benefits
  • 33 days annual leave inclusive of bank holidays (pro rata for part time)
  • Additional holiday awarded for long service
  • Holiday purchase scheme (up to one week per year)
  • Contributory auto-enrolment pension scheme
  • Private health insurance scheme
  • Discretionary bonus scheme
  • Generous Company sick pay scheme (12 weeks full pay, 12 weeks half pay, after successful completion of probation)
  • Enhanced Maternity and Adoption Pay (full pay for 18 weeks, after 26 weeks service by the qualifying week)
  • Enhanced Paternity Pay, full pay for 2 weeks (after 26 weeks service by the qualifying week)
  • Sabbatical leave opportunity for long service
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementbudgetingevaluationdata handlingconsultancytechnical reportingproposal developmentstrategic pitchingsupply chain managementlivestock production systems
Soft Skills
client account managementrelationship buildingcommunicationorganizational skillsability to work under pressurenurturing relationshipsteam collaborationadaptabilityproblem-solvingattention to detail