Administration

• Respond to supplier requests and queries across all outcome-measure programmes, ensuring timely, clear and professional communication.
• Proactively follow up with suppliers to obtain required data and documentation, escalating risks to deadlines where appropriate.
• Support onboarding of new suppliers, including issuing instructions, confirming required information, and ensuring suppliers understand timelines and expectations.
• Maintain accurate supplier records and validate key supplier details (e.g., contact information and programme participation) in line with internal processes.
• Review incoming supplier data for completeness, consistency and potential errors; identify outliers/anomalies and flag them for follow-up.
• Produce and share clear weekly data updates for Account Managers and data and reporting team, including progress against requests, outstanding items, and key data quality notes.
• Provide verbal updates to the outcome measurement delivery team.
• Use SharePoint and the wider Microsoft 365 suite to keep documentation organised, up to date and easy to find; support good version control and document hygiene.
• Provide additional administrative support to Account Managers and the wider consultancy team as required to help meet client and supplier response times.

FAI

Consultancy Administrator