Account Manager

• Work with FAI’s international team (strategists, scientists, data analysts, software developers, and supply chain experts) to deliver impactful programmes
• Manage the planning, delivery, monitoring and evaluation of key client accounts and sustainability programmes
• Coordinate budgets, work plans, timelines, and client communications to ensure high-quality delivery
• Build strong, trusted relationships with client teams to understand their needs and deliver tangible value
• Provide consultancy support, including preparing technical reports, position statements, and delivering presentations
• Contribute expertise on retail supply chains, livestock production systems, and animal agriculture challenges
• Support the development and refinement of FAI’s data systems and digital tools (e.g., Insite) through user feedback and programme insights
• Identify opportunities to expand existing client programmes or develop new solutions
• Contribute to proposal development, strategic pitches, and scoping conversations alongside the Sales and Consultancy teams

Client Account Manager

Data Scientist

• Understand key issues in agriculture and aquaculture and supply chains and metrics for assessing supply chain sustainability
• Clean, integrate and analyse structured and unstructured supply chain data from multiple sources, including farms, factories, IoT sensors, ERP systems, open-source data and FAI’s custom-built applications
• Collaborate with FAI’s consultants and industry experts to define and solve data problems
• Conduct exploratory data analysis (EDA) to surface trends, patterns, and anomalies
• Create clear visualizations and decision-support dashboards to communicate findings to both technical and non-technical stakeholders
• Translate findings into practical recommendations that clients and industry can act on
• Build and validate predictive models and machine learning algorithms
• Document methodologies, code, and results and present findings to ensure reproducibility and shared understanding
• Stay current with developments in data science, ML, and relevant industry trends

Junior Data Scientist

Administration

• Respond to supplier requests and queries across all outcome-measure programmes, ensuring timely, clear and professional communication.
• Proactively follow up with suppliers to obtain required data and documentation, escalating risks to deadlines where appropriate.
• Support onboarding of new suppliers, including issuing instructions, confirming required information, and ensuring suppliers understand timelines and expectations.
• Maintain accurate supplier records and validate key supplier details (e.g., contact information and programme participation) in line with internal processes.
• Review incoming supplier data for completeness, consistency and potential errors; identify outliers/anomalies and flag them for follow-up.
• Produce and share clear weekly data updates for Account Managers and data and reporting team, including progress against requests, outstanding items, and key data quality notes.
• Provide verbal updates to the outcome measurement delivery team.
• Use SharePoint and the wider Microsoft 365 suite to keep documentation organised, up to date and easy to find; support good version control and document hygiene.
• Provide additional administrative support to Account Managers and the wider consultancy team as required to help meet client and supplier response times.

Client Account Manager

Junior Data Scientist

Consultancy Administrator