Facktor

Growth Marketing

• Develop, write, coordinate, research, and submit grant proposals and funding submissions, including Service Area Competitions (SACs), supplemental funding requests, Look-Alike (LAL) renewals, Budget Period Renewals (BPRs), and annual certifications, for federal, state, and local agencies, as well as foundations and other philanthropic entities
• Support the development and delivery of market analyses and Community Needs Assessments (CNAs), including data gathering and mapping using tools such as MySidewalk
• Support health center workforce planning projects, staffing strategy, and related consulting engagements
• Assist with research, data synthesis, facilitation preparation, and materials development for client strategic planning engagements
• Support compliance-related projects (e.g., HRSA/BPHC compliance, operational site visit preparation), credentialing and privileging, and payer enrollment
• Develop program plans, including statements of need, implementation strategy, evaluation strategy, and resource and budget development
• Serve as a lead coordinator and content developer across assigned S&G engagements, ensuring cohesion in content, formatting, and overall deliverable quality
• Engage subject matter experts across the firm for discussion and assembly of information relevant to proposals, assessments, and client deliverables—maximizing productivity and stewarding relationships with leaders across the organization
• Develop and maintain a master file of content, including pending, active, and past grants, contracts, and projects for the division
• Prepare and present clear, polished reports, proposals, and presentations to internal teams and clients
• Identify pathways for senior leaders to recognize upselling and cross-selling opportunities; contribute to proposal development and pipeline building as needed
• Demonstrate and uphold the firm's core values in all interactions, ensuring professionalism, integrity, and collaboration with both clients and colleagues.

Strategy & Growth Associate

Operations

• Lead interim COO engagements, serving as the acting COO for client organizations.
• Provide hands-on operational leadership, partner with executive teams and stakeholders, and drive execution on organizational priorities to ensure continuity, stability, and progress.
• Provide strategic leadership and direction to client organizations on operational strategy, best practice, and methodology.
• Ability to develop and implement policies, procedures, and protocols to optimize efficiency, productivity, and patient satisfaction.
• Experience with core FQHC operational and administrative functions including: front office & registration, back-office and nursing, referrals, health information technology, and information systems & outpatient software systems.
• Preferred candidates will have experience with Epic, athenaOne, eClinicalWorks, and/or NextGen.
• Experience working with C-suite & other senior healthcare leaders to achieve strategic goals.
• Lead and mentor a multidisciplinary team of managers and supervisors, fostering a culture of accountability, collaboration, and continuous improvement.
• Monitor key performance indicators (KPIs) and performance metrics to evaluate operational performance and identify areas for improvement.
• Ensure compliance with all regulatory requirements, accreditation standards, and industry best practices.
• Drive initiatives to enhance quality of care, patient safety, and clinical outcomes through process improvement and evidence-based practices.
• Foster strong partnerships with internal and external stakeholders, including healthcare providers, community organizations, and government agencies.
• Stay abreast of industry trends, technological advancements, and regulatory changes to inform strategic decision-making and drive innovation.
• Perform other duties as assigned.

FQHC Operations Director

Medical Director

• Support delivery of high-profile, technical projects in community healthcare
• Provide financial leadership and guidance to clients
• Ensure accuracy of financial reports and project documentation
• Build relationships with senior executive management and key resources
• Analyze healthcare utilization and costs for improvement opportunities
• Manage multiple client engagements simultaneously
• Communicate complex financial information effectively
• Conduct thorough investigations and present clear recommendations
• Prepare and present financial reports to senior management

Strategy & Growth Associate

FQHC Operations Director

Healthcare Finance Senior Manager/Director