Fácil Assist

Analyst

• Analyze demand and workload data.
• Create team staffing and scheduling plans.
• Optimize schedules and shifts.
• Identify opportunities for improvement.
• Implement WFM (Workforce Management) tools.
• Provide training and support.
• Continuously monitor and adjust plans.

Planning Analyst – WFM

Data Scientist

• Develop, train, and validate predictive and prescriptive models using Machine Learning algorithms and statistical techniques;
• Perform exploratory data analysis (EDA) to identify patterns, opportunities, and trends;
• Design and maintain structured, scalable data pipelines;
• Clean, process, and prepare large volumes of data from multiple sources;
• Define and monitor performance metrics to evaluate deployed models;
• Conduct statistical studies, simulations, and hypothesis tests to solve business problems;
• Document processes, models, and methodologies developed;
• Contribute to the continuous improvement of data policies, standards, governance, and quality.