Talent Acquisition Analyst

Fácil Assist

Talent Acquisition Analyst at Fácil Assist focusing on recruitment and employee experience, optimizing hiring processes and supporting onboarding activities.

Posted 7/17/2026full-timeSão Bernardo do Campo • 🇧🇷 BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in end-to-end recruitment processes, focusing on high-volume customer service roles and enhancing the candidate experience. Proficient in utilizing digital tools and Artificial Intelligence to optimize recruitment metrics and support talent attraction and retention initiatives.

Highest-signal resume keywords

End-To-End RecruitmentCustomer Service ExperienceCandidate Assessment TechniquesOnboarding ProcessesArtificial Intelligence in HR

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Recruitment ProcessesCandidate AssessmentOnboardingEmployee ExperienceTalent AttractionTalent Retention

Soft Skills

Strong CommunicationProactiveOrganizedRelationship BuildingCuriosity

Tools & Technologies

Digital ToolsArtificial Intelligence Solutions

Industry Keywords

High-Volume OperationsCustomer ServiceContact Centers24/7 Assistance Services

About the role

Key responsibilities & impact

Lead end-to-end recruitment and selection processes for operational positions, with a focus on high-volume customer service roles, as well as administrative and back-office vacancies;
Partner with hiring managers to align on candidate profiles, define attraction strategies, and monitor selection processes;
Design and implement actions to ensure a positive and welcoming candidate experience throughout the recruitment journey;
Support and execute onboarding processes, contributing to efficient integration and a positive experience for new hires;
Participate in initiatives related to employee experience and strengthening the employer brand;
Use digital tools and Artificial Intelligence solutions to optimize processes, increase productivity, and deliver better results for the area;
Monitor recruitment metrics and provide insights for continuous improvement of processes;
Support projects related to attraction, development, and retention of talent.

Requirements

What you’ll need

Bachelor’s degree in Psychology, Business Administration, Human Resources, or a related field;
Experience in end-to-end recruitment and selection processes;
Experience in customer service companies, contact centers, 24/7 assistance services, or high-volume operations;
Knowledge of interviewing and candidate assessment techniques;
Experience or interest in onboarding and employee experience processes;
Proactive, organized profile with the ability to perform in a dynamic environment;
Strong communication skills, a sense of urgency, and the ability to build relationships;
Curiosity and interest in innovation, technology, and Artificial Intelligence applied to HR;

Benefits

Comp & perks

Medical insurance
Dental insurance
Wellhub
Dress code
Meal voucher or food allowance
Transportation voucher
Profit-sharing (PLR)
Birthday day off
Childcare or nanny assistance
Life insurance
Internal opportunity program