EY

Manager – eDiscovery, Forensics, Assurance

EY

full-time

Posted on:

Location Type: Office

Location: Toronto • Canada

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Salary

💰 CA$100,000 - CA$140,000 per year

About the role

  • Own and manage the day-to-day delivery of eDiscovery engagements and managed services, from intake through production
  • Provide operational leadership across multiple concurrent matters
  • Lead, supervise, and mentor eDiscovery project managers, analysts, managed review teams, and global delivery resources
  • Act as the primary escalation point for delivery issues, capacity constraints, quality concerns, and client-facing risks
  • Oversee matter intake, resourcing, prioritization, and workload balancing across the eDiscovery portfolio
  • Maintain accountability for service quality, timelines, and cost management
  • Partner with engagement leaders, clients, and legal counsel to provide status reporting, strategic guidance, and operational recommendations
  • Drive continuous improvement of eDiscovery processes, technology utilization, and delivery models
  • Support the ongoing development and maturity of the eDiscovery managed services offering
  • Contribute to hiring, onboarding, training, and development of eDiscovery resources

Requirements

  • 6+ years of progressive experience in eDiscovery
  • 2+ years management of complex or large-scale matters
  • Experience delivering eDiscovery services in a managed services or operational leadership context
  • Hands-on experience with leading eDiscovery platforms (e.g., Relativity, Nuix, eCapture, EnCase or equivalent)
  • Strong understanding of eDiscovery lifecycle, defensibility requirements, data privacy, and information governance considerations
  • Effective written and oral communication to articulate complex issues in easy terms for various non-technical stakeholders
  • Proven project and operational management skills, including scope, cost, timeline, and quality control
  • Experience managing client-facing delivery and supporting senior engagement leaders
  • Relevant eDiscovery certifications or advanced education considered an asset
Benefits
  • Discretionary bonus program
  • Comprehensive medical, prescription drug and dental coverage plan
  • Defined contribution pension plan
  • Great vacation policy plus firm paid days
  • Statutory holidays and paid personal days based on province of residence
  • Exciting programs and benefits designed to support physical, financial and social well-being
  • Support and coaching from engaging colleagues
  • Learning opportunities to develop new skills and progress career
  • Freedom and flexibility to handle your role
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
eDiscoveryproject managementoperational managementcost managementquality controldata privacyinformation governancedefensibility requirementseDiscovery lifecyclemanaged services
Soft Skills
leadershipmentoringcommunicationstrategic guidanceproblem-solvingcollaborationclient managementtrainingdevelopmentcontinuous improvement
Certifications
eDiscovery certificationsadvanced education