Assist in resolving infrastructure and DevOps-related incidents and service requests.
Support CI/CD pipeline operations and automation workflows.
Implement infrastructure as code using Terraform.
Monitor platform health using native tools like AWS CloudWatch and Azure Monitor.
Collaborate with CloudOps and DevOps teams to address deployment or configuration issues.
Maintain and update runbooks, SOPs, and automation scripts as needed.

Requirements

3–4 years of hands-on experience in AWS and Azure environments.
Working knowledge of AWS and Azure core services.
Experience with Terraform; exposure to CloudFormation or ARM templates is a plus.
Familiarity with Docker, Kubernetes (EKS/AKS), and Helm.
Basic scripting in Bash; knowledge of Python is a plus.
Understanding of ITSM tools such as ServiceNow.
Knowledge of IAM, security groups, VPC/VNet, and basic networking.
Relevant cloud certification (AWS/Azure) preferred.
Willingness to work in a 24x7 rotational shift-based support environment.

Benefits

Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

AWSAzureTerraformDockerKubernetesBashPythonCloudFormationARM templatesnetworking

Soft Skills

collaborationproblem-solvingcommunicationadaptabilityattention to detail

Certifications

AWS certificationAzure certification