EY

TechOps – CloudOps – Infra Manager

EY

full-time

Posted on:

Location Type: Office

Location: Chennai • India

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Job Level

SeniorLead

Tech Stack

AnsibleAWSAzureCloudGoogle Cloud PlatformLinuxUnix

About the role

  • Lead, mentor, and grow a team of Senior and Junior Infra/SRE engineers
  • Own workforce planning, skill development, hiring, performance reviews, and succession planning
  • Promote a culture of accountability, collaboration, and continuous learning
  • Provide clear direction, remove blockers, and ensure teams deliver high-quality outcomes
  • Define, track, and report SLOs/SLIs, operational KPIs, observability maturity, and incident metrics
  • Lead major incident bridges, coordinate cross-functional resolution, and ensure strong RCAs
  • Drive automation-first strategy across provisioning, patching, monitoring, and compliance
  • Partner with architecture teams for platform decisions, capacity planning, and future scaling
  • Act as primary contact for service health, escalations, operational reviews, and client interactions
  • Ensure audit readiness, risk controls, and compliance across environments

Requirements

  • 9–14 years of experience in Infra Support, Cloud Operations, DevOps, or SRE
  • At least 3–5 years of people-management or technical-leadership experience
  • Strong expertise in Linux/Unix, Cloud Infrastructure (Azure/AWS/GCP), automation & monitoring
  • Proven experience leading MIM bridges, RCAs, operational governance, and stakeholder interactions
  • Hands-on exposure to automation, configuration management (Ansible), GitOps or IaC practices
  • Strong understanding of SRE frameworks (SLIs/SLOs/error budgets)
  • Experience managing patching, compliance, vulnerability remediation programs
  • Ability to handle global teams in a follow-the-sun or 24x7 model
  • Strong communication, decision-making, and leadership capabilities
  • Ability to create high-quality technical documentation such as SOPs, runbooks, RCA reports, and automation playbooks
  • Hands-on experience in evaluating new tools, technologies, and cloud-native solutions to recommend improvements in stability, cost, and operational efficiency
Benefits
  • Competitive salary
  • Flexible working hours
  • Professional development opportunities
  • Diverse and inclusive culture
  • Transformative leadership
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
LinuxUnixCloud InfrastructureAzureAWSGCPAnsibleGitOpsIaCSRE frameworks
Soft Skills
leadershipcommunicationdecision-makingcollaborationaccountabilitymentoringperformance reviewsskill developmentproblem-solvingdocumentation