EY

BPM, PEGA, LSA Manager

EY

full-time

Posted on:

Location Type: Office

Location: Chennai • India

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Job Level

SeniorLead

Tech Stack

CloudSQL

About the role

  • Help clients determine the best way to design and develop state of the art applications to optimize business processes leveraging Pega Development platform
  • Work effectively as a team lead, share responsibility, provide support, maintain communication and update managers on progress of tasks
  • Continuously strive towards exceeding client & team expectations and work on increasingly complex assignments
  • Develop and maintain productive working relationships with client/onsite personnel
  • Ensure on-time delivery of allocated tasks
  • Participate in Scrum ceremonies and provide status updates
  • Define process improvements which will improve business & technical KPIs
  • Participate in design, development, QA, deployment and support as required
  • Compliance to EY policies and procedures like Timesheet / Leaves management etc.
  • Ensuring adherence to quality protocols specified for the project
  • Update technical architecture/design and unit test cases and ensure high quality deliverables
  • Building of Technical Assets and Accelerators

Requirements

  • 7-13 years of Pega Application development knowledge using Pega Development platform
  • 5-7 years of hands-on experience or knowledge in Smart Dispute (SD)/ Smart Investigate (SI) & Decisioning Frameworks
  • Hands-on experience of Pega Constellation
  • Solid experience in Pega cloud
  • Good knowledge of optimizing workflows using Pega Agentic AI & understanding Agentic AI concepts
  • Should have completed at least 5-6 end to end Pega implementations across various domains
  • Handling a team of 6-10 Pega developers
  • Hands-on experience in Case Management, Class Structure Design, Pega Integrations, Security Models (RBAC, ABAC), Reporting
  • Hands-on experience in Process Flows, Decision & Declarative Rules, Data Pages, File / Email Listeners, Job Schedulers/Queue Processors
  • Good knowledge on UI/UX & Portals development rules
  • Solid experience in Pega application performance tuning activities
  • Hands-on experience in Pega Best Practices, Guardrail improvement techniques
  • Good knowledge of relational database and hands-on experience in PL/SQL
  • Good knowledge on UI, Portals development
  • Good knowledge of Pega Best Practices
  • Working knowledge of project implementation methodologies
  • Ideally, you should also have B.E/B.Tech (Electronics, Electronics & Telecommunications, Comp. Science)/MCA with a minimum of 2-3 years of experience with Big 4 or panelled SI/ ITeS companies
  • Participate in Pre-sales activities such as RFPs, Tech. Solutioning activities, Recruitment & Certification drives
  • Experience in any of the Pega Frameworks such as CDH, CLM, CRM, SD etc..
  • Exposure to Pega Deployment Manager will be an added advantage
  • Pega CLSA 7.x/8.x Certified
Benefits
  • Competitive salary
  • Flexible working hours
  • Professional development budget
  • Home office setup allowance
  • Global team events

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Pega DevelopmentSmart DisputeSmart InvestigateDecisioning FrameworksPega ConstellationPega cloudPega Agentic AICase ManagementPL/SQLPega Best Practices
Soft skills
team leadcommunicationrelationship buildingtime managementprocess improvementclient managementproblem solvingcollaborationadaptabilityleadership
Certifications
Pega CLSA 7.x/8.x Certified