EY

Associate Director, Operations, Learning and Development

EY

full-time

Posted on:

Location Type: Office

Location: Bengaluru • India

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Job Level

Senior

About the role

  • Create, organize, plans, and execute strategic learning initiatives
  • Should have exposure to creating and working on Competency frameworks
  • Creation of competency dictionaries
  • Learning maps
  • Gap analysis
  • Upskilling and cross Skilling methodologies
  • Evaluate Training Effectiveness: Measure the effectiveness of training programs and make necessary adjustments to improve learning outcomes
  • Lead and develop a high-performing Learning & Development team of professionals
  • Use and design digital tools: Utilize digital learning tools and technologies, including Learning Management Systems (LMS), to enhance training delivery
  • Create, maintain and develop training procedure manuals/guides
  • Evaluate individual and organizational development needs
  • Creation of learning deployment plans
  • Evaluate program effectiveness through assessments, surveys, and feedback
  • Work with stakeholders to receive feedback on Pre and post training delivery
  • Employee assessment post learning delivery through established assessment methodologies
  • Deploy surveys to stay abreast of the latest developments in learning trends, changes in learning theory, and developments in learning technologies
  • Stakeholder management
  • Prepare and present L&D metrics and dashboards
  • Deliver milestone events – NSP, NMADP etc

Requirements

  • Graduate/ Postgraduate (preferably in HR/Psychology, Organisational Development, or related field)
  • Minimum of 18 years of core training & development experience
  • Ability to effectively present information to clients, public groups, boards of directors, employees, management
  • Proficiency in MS Office and Certified soft skills facilitation (expertise on Power BI and Power Apps is an added advantage)
Benefits
  • Support, coaching and feedback from some of the most engaging colleagues around
  • Opportunities to develop new skills and progress your career
  • The freedom and flexibility to handle your role in a way that’s right for you

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
competency frameworkscompetency dictionarieslearning mapsgap analysisupskilling methodologiescross skilling methodologiestraining effectiveness evaluationassessment methodologiestraining procedure manualslearning deployment plans
Soft skills
stakeholder managementpresentation skillsteam leadershiporganizational developmentcommunication skillsfeedback managementanalytical skillsstrategic planningadaptabilitycollaboration
Certifications
Certified soft skills facilitation