EY

Senior Manager, People Consulting – WFM

EY

full-time

Posted on:

Location Type: Office

Location: Bengaluru • 🇮🇳 India

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Job Level

Senior

Tech Stack

C++PMP

About the role

  • Lead WFM capability and develop strong relations with global partners.
  • Establish WFM pillar of expertise within the practice, grow and lead a team of WFM SMEs/experts
  • Liaison with regional member firms selling work in the WFM space to build project pipeline.
  • Collaborate and build relationships with the Communities of Practice and Leaders in these regions to get visibility into their pipeline.
  • Identify and build new capabilities in the team based on trends in various market regions
  • Lead WFM development efforts using leading market technologies and digital solutions.
  • Provide advice and guidance as a subject matter expert and work effectively as part of a large, distributed program team
  • Working with senior leadership to create alignment in order to support program success
  • Developing holistic change management strategies that succinctly articulate how change will be managed in the context of a transformation program
  • Identifying and deploying leading edge communication and stakeholder engagement tools and techniques
  • Develop thought leadership, collateral, tools, techniques, methodologies to build and enhance the WFM offering within the practice
  • Ensure quality of delivery, manage engagement risk, project economics, escalations and ensure effective planning and budgeting
  • Perform role of counsellor and coach, define and set goals, conduct performance reviews and ensure ongoing learning and development of the team
  • Implement strong people practices and policies; provide counselling support to individuals in the team for their learning, performance management and career development

Requirements

  • 17 - 19 years of experience in WFM domain
  • Minimum 10 – 12 years of experience in Workforce management (Time management, attendance, scheduling, etc.) and Payroll consulting
  • Experience of working in a consulting environment on global client projects in areas of time & attendance, work force management transformation and shared services advisory.
  • Experience in team management; providing advice and guidance on client projects related with Workforce management processes and systems
  • Demonstrated technical proficiencies in Work Force Management; take a practical/business driven approach to solving complex global payroll client challenges
  • Led Work Force Management project work streams from planning through to implementation – managing project resources and budgets effectively
  • Designed payroll delivery options (consolidation of multiple payrolls, vendor advisory, shared service centre development, use of technology to generate efficiencies), and payroll transition management
  • Supported other regions in client pursuit activities in the payroll and WFM space by developing proposals and presentations
  • Ability to review current processes to identify key metrics to evaluate operational performance compared to internal performance objectives and Payroll industry leading practices benchmarks
  • Facilitate and support the client in movement of the payroll delivery to a 3rd party outsource provider - developing a strong governance model to drive the vendor performance and delivery of services
  • Project management experience
  • FPC, CPP or PMP certification
  • Experience of working with a Big 4 consulting firm.
Benefits
  • Support, coaching and feedback from some of the most engaging colleagues around
  • Opportunities to develop new skills and progress your career
  • The freedom and flexibility to handle your role in a way that’s right for you

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Workforce managementPayroll consultingTime managementAttendance managementSchedulingProject managementChange managementStakeholder engagementPerformance managementGovernance model development
Soft skills
LeadershipTeam managementCommunicationCollaborationCoachingAdvisoryRelationship buildingProblem-solvingStrategic thinkingClient engagement
Certifications
FPCCPPPMP