Extendicare

Director

• Contribute to the Extendicare purpose of Helping People Live Better by leading a high performing team dedicated to ensuring all residents receive the care they need.
• Manage all aspects of care operations, ensuring best practices consistent with Extendicare, Accreditation standards, and provincial regulations.
• Serve as a strong advocate for resident safety and the ongoing improvement of quality care.
• Attain high resident and family engagement as measured through Experience Survey Results, by caring for each person as we would our own family.
• Consistently meet or exceed all quality and clinical indicators for residents through the effective execution of required clinical programs.
• Foster a positive culture and employee experience, driving an increase in overall employee engagement compared to the previous year.
• Ensure adherence to regulatory compliance regarding resident plan of care, as well as organizational standards, policies, and procedures.
• Cultivate - lead the resident care team, providing day-to-day guidance and fostering a positive work environment.
• Train - Ensure that all care staff receive the education required for the effective performance of their roles.
• Oversee the financial management and staffing consistent with the Extendicare model of care.
• Monitor and ensure compliance with all healthcare regulations, licensing requirements, accreditation standards and labour and employment standards.
• Identify and manage resident issues as they arise and ensure clinical risks are mitigated.
• Accept and respond to feedback from residents, families, vendors and team members with acknowledgement and empathy.
• Oversee resident assessment and care planning processes, ensuring personalized care plans are developed and implemented based on resident preferences.
• Participate actively and collaborate with the leadership team and liaise with care staff, residents, and families.
• Implement quality improvement initiatives to enhance resident safety, wellness and satisfaction.
• Develop operational plans with respect to clinical operations and staffing.

Director of Care – Full Time

Business Development Rep

• Develop territory sales and meet sales objectives for assigned territory
• Builds partnerships with key customers, suppliers, and industry associations.
• Business Development and Client Retention in Eastern Quebec and New Brunswick.
• Consultative selling and promotion of products and service within customer segments in assigned territory
• Plans and conducts programs and activities (in-services, continuing health education programs, regional meetings etc.) that will drive growth of the SGP brand in territory.
• Attends industry trade shows for territory.
• Manages Chain Accounts and Conducts Regular Business Reviews
• Identifies opportunities in their accounts that require multifunctional team approach and works with the team to set an objective that will drive sales.
• Heavy concentration on building and developing the SGP base business
• Serves as the main point of contact for their account.
• Uses company resources appropriately to move towards achievement of set goal(s) for the account.
• Build solid business relationships, in a competitive market, which will support the growth of the current client base while at the same time meet financial objectives
• Provide analytic insight into territory data, issues, and opportunities, utilizing all available company resources.
• Manage the annual budget for territory activities and programs.
• Report on new product ideas/suggestions, market trends and competition.

Director of Care – Full Time

Business Development Representative