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Director of Care – Full Time
ExtendicareDirector of Care leading a high performing team dedicated to ensuring care for residents in long-term care home. Overseeing operations, compliance, and quality improvement initiatives for best practices.
About the role
Key responsibilities & impact- Contribute to the Extendicare purpose of Helping People Live Better by leading a high performing team dedicated to ensuring all residents receive the care they need.
- Manage all aspects of care operations, ensuring best practices consistent with Extendicare, Accreditation standards, and provincial regulations.
- Serve as a strong advocate for resident safety and the ongoing improvement of quality care.
- Attain high resident and family engagement as measured through Experience Survey Results, by caring for each person as we would our own family.
- Consistently meet or exceed all quality and clinical indicators for residents through the effective execution of required clinical programs.
- Foster a positive culture and employee experience, driving an increase in overall employee engagement compared to the previous year.
- Ensure adherence to regulatory compliance regarding resident plan of care, as well as organizational standards, policies, and procedures.
- Cultivate - lead the resident care team, providing day-to-day guidance and fostering a positive work environment.
- Train - Ensure that all care staff receive the education required for the effective performance of their roles.
- Oversee the financial management and staffing consistent with the Extendicare model of care.
- Monitor and ensure compliance with all healthcare regulations, licensing requirements, accreditation standards and labour and employment standards.
- Identify and manage resident issues as they arise and ensure clinical risks are mitigated.
- Accept and respond to feedback from residents, families, vendors and team members with acknowledgement and empathy.
- Oversee resident assessment and care planning processes, ensuring personalized care plans are developed and implemented based on resident preferences.
- Participate actively and collaborate with the leadership team and liaise with care staff, residents, and families.
- Implement quality improvement initiatives to enhance resident safety, wellness and satisfaction.
- Develop operational plans with respect to clinical operations and staffing.
Requirements
What you’ll need- Bachelor's degree in Nursing; Master's degree preferred.
- Current and unrestricted registration as a Registered Nurse with the applicable Provincial licensing body is required.
- Minimum of 5 years of nursing experience, in addition to at least 2 years in a leadership role in a long-term care facility or other health facility.
- Working knowledge of long-term care regulations, standards, and best practices.
- Demonstrated expertise in leadership, communication, and interpersonal skills.
- Ability to work collaboratively with interdisciplinary teams and build positive relationships.
- Proven track record of implementing quality improvement initiatives and achieving positive resident outcomes.
- Proficient in electronic health records (EHR) systems and other relevant technology.
- Current (within 6 months) Vulnerable Position/Sector Screening (VPS).
Benefits
Comp & perks- Continuous mentorship, support for life-long learning and growth opportunities
- Opportunities for advancement and career growth within the organization
- A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work.
- Employee Family Assistance Program.
- Robust benefits package.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
nursingleadershipquality improvementclinical programsfinancial managementresident assessmentcare planningregulatory compliancelong-term care regulationselectronic health records
Soft Skills
communicationinterpersonal skillscollaborationadvocacyempathyteam leadershipemployee engagementproblem-solvingpositive culturefeedback responsiveness
Certifications
Bachelor's degree in NursingMaster's degree in NursingRegistered Nurse license