
Senior Operations Manager
Export Packers Company Limited
full-time
Posted on:
Location Type: Hybrid
Location: Brampton • Canada
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Salary
💰 CA$110,000 - CA$130,000 per year
Job Level
About the role
- Oversee and lead a global, diverse logistics team spanning a variety of products and geographic regions, with a specialized focus on temperature-controlled logistics operations.
- Key areas of responsibility include ocean freight, over-the-road transportation, cold chain management, warehousing, and inventory management.
- Lead and develop a high-performing global logistics team, fostering a culture of accountability, innovation, and continuous improvement.
- Provide visionary leadership by anticipating future challenges and trends in logistics and aligning strategies to seize opportunities and mitigate risks.
- Act as a change agent, driving continuous improvement initiatives and promoting the adoption of best practices within the logistics team.
- Develop logistics budgets, optimize resource allocation, and monitor costs.
- Initiate, prepare, and manage logistics RFQ and benchmark activities autonomously.
- Coordinate intermodal shipments and container drayage operations at US and Canadian ports.
- Negotiate ocean freight rates with steamship lines to ensure cost-effective shipping solutions.
- Collaborate with 3PL partners in the US and Canada for cold storage solutions and develop pricing agreements.
- Handle marine, warehouse, and transportation claims with vendors to ensure timely resolution.
- Drive strategic supply chain initiatives to enhance performance, reduce costs, and increase agility across logistics operations.
- Ensure compliance with all relevant regulations and standards for temperature-controlled transportation.
- Develop and establish Logistics KPI, track variances and implement corrective actions to address operational challenges, ensuring frameworks are cost effective and scalable to accommodate future growth.
Requirements
- 10+ years of proven experience, including at least 5 years in a leadership role, in temperature-controlled transportation, including ocean freight, cold chain management, warehousing, inventory management, intermodal and container drayage operations.
- Degree or diploma in Logistics, Supply Chain Management, Business Administration, or a related field.
- Advanced degree in supply chain is an asset.
- Demonstrated ability to lead and motivate diverse, cross-functional teams in a global environment.
- Strong communication, negotiation, and relationship-building skills.
- Strong working knowledge of ocean freight bookings and negotiations with steamship lines.
- Proven ability to develop pricing agreements, manage vendor relationships, and drive value-based partnerships.
- Track record of successfully driving change management initiatives and fostering a culture of continuous improvement.
- Ability to work and thrive in a fast-paced transformative environment and motivate teams to adapt to new processes and technologies.
- Experience working with 3PL partners in cold storage in the US and Canada.
- Experience in handling marine, warehouse, and transportation claims.
- Proficiency in MS Dynamics 365 and any TMS is preferred along with advanced skills in MS Office Suites (Excel & Power Point).
- Excellent organizational, analytical, and problem-solving skills.
- Industry certifications such as CSCP, CPIM from ASCM/APICS or CITT are an asset.
Benefits
- Hybrid- 1 day work from home per week
- Summer hours (half day off every Friday between Victoria Day weekend and Labor Day weekend)
- Competitive vacation and Personal day policy
- Employee Discounts on the consumables
- Employee Assistance Program
- Company Paid Benefits
- RRSP Match Program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
temperature-controlled transportationocean freightcold chain managementwarehousinginventory managementintermodal operationscontainer drayage operationslogistics budgetinglogistics KPI developmentchange management
Soft Skills
leadershipcommunicationnegotiationrelationship-buildingteam motivationorganizational skillsanalytical skillsproblem-solvingaccountabilityinnovation
Certifications
CSCPCPIMCITT