Experience Senior Living

Clinical Specialist

• The Health & Wellness Specialist is a highly mobile, expert clinical resource who supports Experience Senior Living communities through hands-on guidance, temporary leadership coverage, stabilization support, and best-practice execution.
• Serve as an on-site clinical expert and operational resource to Executive Directors, Directors of Health & Wellness, and wellness Teams.
• Provide hands-on support and guidance in resident assessments, care planning, medication management, staffing, documentation, clinical oversight and clinical decision-making.
• Temporarily assume Director of Health & Wellness /Director of Memory Care responsibilities during vacancies, leaves of absence, onboarding periods, or periods of increased operational need.
• Support communities in addressing resident and family concerns related to care delivery, clinical decisions, or transitions.
• Deliver side-by-side training and coaching to Health & Wellness leaders and wellness team members.
• Participate in scheduled clinical audits, site visits, and operational reviews to assess compliance with ESL standards and applicable state and federal regulations.

Health and Wellness Specialist – Clinical Nursing Specialist

Human Resources

• Administer and manage employee benefits programs including medical, dental, vision, life, disability, retirement, and voluntary benefits.
• Serve as the primary point of contact for employee benefits inquiries, resolving issues related to eligibility, coverage, claims, and life event changes.
• Lead open enrollment efforts, including communication strategy, employee education, and HRIS updates.
• Maintain and audit benefits data in the HRIS to ensure accuracy, compliance, and a smooth employee experience.
• Proactively monitor benefits utilization and trends, identifying cost drivers and opportunities for savings.
• Evaluate benefit plan performance and partner with carriers, third-party administrators and ESL’s insurance broker to implement design enhancements or cost-containment measures.
• Implement benefit transitions such as plan design changes or carrier transitions, including project planning, vendor coordination, data analysis, employee communication, and utilization tracking.
• Produce and analyze HRIS reports to support benefits planning, compliance, and leadership decision-making.
• Continuously assess and improve benefits-related processes and workflows to drive efficiency and effectiveness.
• Collaborate with Finance and HR to forecast benefit-related costs and propose strategies that align with organizational goals and financial stewardship.
• Support carrier invoice payment processing and perform regular reconciliation of benefits costs against payroll deductions.
• Regularly reconcile payroll contributions to employee Flexible Spending Accounts, Health Savings Accounts and the Retirement Plan.
• Stay informed on relevant legislation and regulations (ACA, HIPAA, COBRA, ERISA) and apply industry best practices.
• Support annual compliance tasks, including retirement plan audit, annual filings and notices.

Benefits Specialist

Learning and Development

• Design and deliver role-based training programs (in-person and virtual) across all core systems (e.g., Yardi, Sherpa, UKG)
• Create and maintain training content and materials, including: Playbooks, Job aids, Quick-reference guides, Absorb courses
• Ensure training is practical, workflow-based, and aligned to how work is performed in the field
• Facilitate both onboarding sessions and ongoing training for existing team members
• Support technology adoption efforts tied to new system implementations, enhancements, and updates
• Execute structured change management plans, ensuring users understand what is changing and how to apply it in their daily work
• Reinforce usage expectations through ongoing training, communication, and coaching
• Gather user feedback and identify friction points to improve both training and system usability
• Partner with the People team to support new hire onboarding, ensuring early and effective system training
• Define and deliver training that enables employees to become proficient quickly and confidently
• Track training effectiveness and adoption trends; adjust approach to improve outcomes
• Partner closely with COO and Operations Leadership, Training & Development / People Team, IT / Technology Teams

Senior Specialist, Technology Training – Enablement

Recruitment

• Build and maintain a robust professional network of candidates actively working in the Senior Living sector to support immediate and future hiring needs.
• Cultivate relationships to identify and engage top talent for current job openings, future roles, and referrals.
• Utilize digital sourcing platforms, such as LinkedIn and Indeed, to source qualified candidates and strengthen the talent pipeline.
• Stay up to date on the latest sourcing tools and technologies to implement efficient and cost-effective recruitment strategies.
• Focus on reducing contract labor by recruiting permanent staff with long-term potential.
• Follow well-defined and innovative recruiting strategies that help set ESL apart in a competitive market.
• Clearly communicate all aspects of the job including compensation, benefits, work schedules, conditions, and the ESL culture, providing candidates with a comprehensive understanding of their potential role.
• Leverage your expertise to create an engaging candidate experience that highlights our organizations culture and values.
• Support retention and engagement efforts by collaborating with HR and leadership teams to ensure a seamless candidate journey from initial contact through onboarding and beyond.
• Partner with hiring managers and regional team members to identify, select, and successfully onboard high-quality candidates.
• Participate in intake calls, recruiting huddles, and cross-departmental meetings to align recruiting efforts with organizational goals.
• Utilize Workable ATS to streamline the recruiting process, manage open requisitions, and oversee the candidate interview lifecycle.
• Ensure accurate and organized documentation of candidate interactions, recruiting activities, and job positing accuracy.
• Represent the organization professionally at career fairs and networking events, actively promoting the company’s brand and mission to attract top talent.
• Be adaptable and ready to take on additional duties and responsibilities as needed.

Health and Wellness Specialist – Clinical Nursing Specialist

Benefits Specialist

Senior Specialist, Technology Training – Enablement

Divisional Recruiter – Contract