Auditor

• The Premium Insurance Field Auditor conducts insurance policy audits for Worker’s Compensation, Auto and General Liability policies.
• This is done by auditing the policyholder’s records according to client company standards.
• If you are looking for a fast paced, self-motivating work environment from home, this job may be for you!
• Working from your home office, this role requires scheduling appointments with the insured to be audited, and travel on an average of 4 days per week within your assigned territory to meet with the insured and obtain necessary documentation for our insurance company client audits all while adhering to customer requirements and quality standards.
• Territory: Atlanta, GA. and surrounding areas

Experienced Premium Insurance Field Auditor

Premium Insurance Field Auditor

• Performing physical and remote audits of insured’s business.
• Interviews, investigates, collects, and records information to be used in a written report that is provided to the insurance carrier.

Field Auditor

Financial Planning and Analysis

• Lead the accounting and finance operations supporting EXL’s Life & Annuity TPA services, including general ledger activities, reconciliations, journal entries, and financial reporting.
• Oversee daily, weekly, and monthly bank account and trust account reconciliations associated with policyholder funds and client accounts.
• Manage accounting for premium receipts, disbursements, policyholder transactions, and settlement activity.
• Ensure accurate general ledger maintenance, financial close processes, and reporting integrity.
• Oversee preparation and filing of required federal and state tax reporting, including 1099-R, withholding reporting, and tax remittances.
• Ensure compliance with insurance regulatory requirements, accounting standards, and client contractual obligations.
• Serve as a subject matter expert on tax and financial regulatory requirements impacting life insurance and annuity products.
• Support internal and external audits, including SOC1, regulatory examinations, and client audits.
• Develop and maintain robust financial controls, reconciliation procedures, and accounting governance frameworks.
• Partner with Risk, Compliance, and Internal Audit teams to ensure adherence to internal control standards and operational risk frameworks.
• Monitor and resolve financial exceptions, variances, and operational anomalies.
• Serve as a finance leader for client relationships, supporting financial discussions, reporting, and operational improvements.
• Represent EXL’s finance capabilities in client presentations, implementations, and prospective engagements.
• Partner with Implementation teams to support financial onboarding of new client blocks and conversions.
• Identify opportunities to improve financial processes through automation, analytics, and digital tools.
• Drive process improvements leveraging data analytics, automation, and financial technology solutions.
• Collaborate cross-functionally with Operations, Technology, and Product teams to enhance scalability and efficiency.
• Lead, develop, and mentor accounting professionals while building strong bench strength within the organization.
• Foster a culture of accountability, continuous improvement, and operational excellence.
• Establish performance goals and coaching frameworks for team development.

Assistant Vice President, Finance & Accounting

• Assisting clients with their financial tax statements
• Responsible for overseeing various tax regulatory requirements for life and annuity insurance products
• Preparing and submitting tax forms
• Prepare quarterly, annual, and monthly withholding reconciliation
• File state withholding tax returns
• Work with IRS and state agencies to resolve issues or address penalties
• Developing operational policies and controls to ensure tax reporting compliance
• Oversee and monitor operating guidelines of third party administrators with regards to policyholder tax administration and reporting
• Make federal and state withholding deposits
• Handle various tax projects
• Prepare and Assist with reconciliation of tax accounts
• Assist with various state and federal tax audits
• Adhere to Life and Annuity Tax regulatory guidelines

Senior Tax Analyst

Insurance

• Conduct virtual and onsite inspections of high value homes and small businesses for personal and commercial lines insurance companies to analyze replacement cost value and to assess risk.
• Conduct property surveys on high value homes, documenting the construction materials, workmanship and special features of structure
• Determine square footage of the home through detailed measurements or by replicating available building plans
• Generate an estimate replacement cost based on industry calculators, EXL resources and your personal findings at the home
• Observe and assess physical and liability hazards to the property, including natural hazards such as wildfire and hurricane exposure. Document all such hazards for underwriting, including recommendations for risk improvement.
• Competed a detailed survey report write-up, including narrative assessments
• Conduct underwriting surveys and loss control assessments on commercial businesses
• Observe and evaluate risk for various commercial insurance lines of business including Property, General Liability, Workers Compensation and Auto/Fleet.
• Engage business owner to discuss and ascertain corporate safety culture, loss history, risk management controls and maturity of company safety programs
• Document all hazards observed for underwriting, and make recommendations for risk improvement.
• Complete a detailed survey report write-up, including narrative assessment

Field Insurance Inspector – Full-time

Call Center Representative

• Lead end-to-end delivery of complex CX transformations, ensuring projects are delivered on time, within budget, and exceed client ROI targets.
• Act as the Lead Architect for Google CCAI ecosystems, integrating Dialogflow CX, Agent Assist, and Vertex AI into diverse client environments (Legacy On-prem, Salesforce, Genesys, etc.).
• Partner with client C-suites to move their operations from "Cost Centers" to "Value Centers" using AI-assisted Audit and CCAI Insights.
• Develop repeatable frameworks, "accelerators," and best practices for Conversational AI to reduce time-to-market for future client engagements.
• Manage a pod of Engineers and Analysts, including the mentorship of an "AI Academy" cohort of junior consultants to maintain high-margin delivery models.

CX, Contact Center AI Transformation Engagement Lead – VP

Technical Recruiter

• Own end-to-end recruitment for niche and high-impact roles across Data Engineering, Analytics, AI/ML, Cloud & Digital technologies
• Develop and execute proactive talent sourcing strategies, anticipating future skill demands and business growth
• Act as a trusted advisor to hiring managers and senior stakeholders on talent availability, market trends, and hiring strategies
• Build strong passive candidate pipelines for critical and recurring capabilities
• Leverage data, talent market insights, and competitive intelligence to influence hiring decisions
• Partner closely with hiring managers, delivery leaders, and business heads to drive clarity on role requirements, team needs, and success profiles
• Drive high-quality candidate experience from first contact through onboarding
• Maintain accurate reporting and documentation in ATS and TA dashboards
• Drive hiring velocity, quality, and diversity outcomes
• Contribute to hiring process improvements, interview calibration, and TA best practices

Senior Technical Recruiter

Executive Assistant

• Define the product vision, strategy, and roadmap for a scalable platform that optimizes claims processing.
• Build, hire, and lead a cross-functional team spanning technology, operations, and process excellence.
• Lead end-to-end program development from concept to operational maturity, ensuring alignment with our strategic vision to streamline the provider claim processing experience.
• Collaborate with internal stakeholders including sales, technology, product, and business teams to ensure cohesive platform design and implementation.
• Track and report key performance metrics, ensuring alignment with business outcomes and vision.
• Foster innovation and drive continuous improvement in both technology and process.
• Support IMU leaders in development of account-specific workshops, demos, and strategic proposal creation.
• Assist with development of ROI and value metrics to support sales.
• Provide guidance on the requisite people, process, and technology to support program growth and operational excellence.

Senior Assistant Vice President, Health & Life Science Program Development – Strategy

Sales

• Drive sales and revenue growth within the North America region focused on the Consumer Retail & CPG sector
• Identify business opportunities and develop strategic relationships
• Deliver tailored solutions to meet unique client needs
• Cultivate EXL's presence in the market and grow business development opportunities with new clients
• Responsible for New Logo hunting and the sales cycle from deal origination to closure and successful handover to the Account Manager.

VP, New Business Sales – Retail & CPG Client Focus

Manager

• Lead delivery of one or more complex healthcare programs or portfolios, coordinating multiple parallel projects, vendors, and internal teams.
• Create and manage integrated program plans, including scope, milestones, dependencies, risks, resourcing, and financial targets.
• Ensure delivery is on time, within scope, and within budget while meeting contractual, operational, and regulatory obligations.
• Drive governance across Agile and Waterfall delivery models.
• Oversee cross-functional teams including product, engineering, operations and vendors.
• Maintain a holistic view of overlapping initiatives, resource utilization, and downstream impacts across the portfolio; surface tradeoffs and recommendations.
• Ensure consistent use of standard program management artifacts, reporting, and governance processes; coach teams on adoption and quality.
• Establish and enforce environment governance (DEV/QA/PROD discipline) to reduce delivery risk.
• Drive root cause analysis and resolution frameworks for recurring delivery issues.
• Implement performance and SLA tracking across all workstreams.
• Serve as a primary escalation point and delivery partner for client leaders and senior stakeholders.
• Identify options and provide recommendations to resolve issues.
• Build and maintain strong trusted relationships rooted in transparency, credibility, accountability and results.
• Lead executive-level meetings, steering committees and governance forums.
• Manage client expectations related to scope, quality, timelines, and outcomes; proactively address risks and concerns.
• Partner with clients to define success measures, roadmap priorities, and continuous improvement opportunities.
• Support contract execution, renewals, and change control in collaboration with sales, legal, finance, and delivery leadership.
• Proactively manage client perception and escalation risk, especially in high-visibility situations.
• Translate technical constraints into business-impact language for executive stakeholders.
• Manage and own program-level financial performance, including forecasting, budget tracking, and variance analysis; escalate risks early with mitigation options.
• Ensure accurate estimation of effort, costs, and resource requirements across phases and workstreams & drive financial transparency with clients to reduce billing disputes.
• Manage and optimize staffing plans and utilization across internal teams and subcontractors.
• Partner with finance and delivery leadership to support margin, revenue, and cost targets for assigned programs.
• Identify and address cost leakage and billing misalignment.
• Identify and manage risks, issues, and mitigation strategies.
• Ensure compliance with Federal and state healthcare program requirements.
• Be accountable for quality of deliverables and readiness for client acceptance; ensure traceability to requirements and contractual commitments.
• Drive continuous improvement through post‑implementation reviews and lessons learned.
• Enforce change management discipline, including clear classification of configuration vs code changes.
• Ensure compliance expectations are clearly defined and not misaligned with billing models.
• Foster a culture of accountability, collaboration, and continuous improvement.
• Actively participate in departmental and leadership forums, contributing to delivery maturity, tools, and best practices.
• Support and contribute to organizational initiatives focused on delivery excellence, talent development, and client success.
• Drive alignment across teams to ensure consistent execution and communication.

Senior Manager, Program & Client Engagement Management – Healthcare

Analyst

• You will answer employee questions, manage escalations, and ensure timely resolution of benefits issues across the employee lifecycle (hire, change, leave, and termination).
• Primary responsibilities include eligibility/enrollment reconciliation with vendors, enrollment processing for new hires and employees transferring from international locations, support for audits and regulatory filings, employee communications, compliance-related operational tasks, vendor coordination, and execution of approved benefit program changes.
• Support the integration of AI-enabled tools and streamlined ways of working to drive a material reduction in time spent on internal processes while maintaining accuracy, compliance, and a strong employee experience.

Senior Analyst – Benefits

• Conduct comprehensive MS-DRG and APR-DRG coding reviews
• Ensure accuracy in DRG assignment and reimbursement
• Utilize advanced DRG encoder tools
• Adhere to HIPAA and EXL policies and procedures

Auditor III, Healthcare – Diagnosis-Related Group

Salesforce Administrator

• This person would be required to interact with onshore client partners, talk to multiple sub business functions, and also act as a touchpoint for offshore junior team member
• 1 FTE from client will be POD leader and act as client manager
• Typical job role will require making changes / configure the sales force / changes
• Understanding of Flow is preferred (good to have and preferred)

Salesforce Administrator – Business Analyst

• Create and implement testing strategies for SAS Viya applications
• Collaborate with cross-functional teams to improve product quality
• Report and track defects to ensure product quality