Vice President

• Lead and manage the global procurement team, providing strategic direction and guidance.
• Develop and implement procurement strategies that align with EXL's business goals and objectives.
• Establish and maintain strong relationships with internal stakeholders and key suppliers to ensure effective collaboration.
• Negotiate and manage contracts with suppliers, ensuring favorable terms and conditions for EXL.
• Conduct market research and analysis to identify cost-saving opportunities and optimize procurement processes.
• Ensure compliance with procurement policies, procedures, and regulations, maintaining high standards of integrity and ethics.
• Develop and maintain a robust supplier database, evaluating and selecting suppliers based on performance and quality.
• Implement innovative technologies and tools to enhance procurement efficiency and effectiveness.
• Monitor and analyze procurement data to identify trends, risks, and areas for improvement.
• Provide regular updates and reports to senior leadership, communicating procurement strategies and outcomes.

Executive

• Review, reconcile, and apply customer payments to open invoices with a high degree of accuracy.
• Lead investigation and resolution of complex discrepancies related to billing rates, time entries, short payments, overpayments, and unapplied cash.
• Review and manage credit balances; ensure timely creation and application of credit memos.
• Partner cross-functionally with Billing, Accounts Receivable, Sales, and Operations to drive timely resolution of payment issues.
• Ensure adherence to internal controls, accounting policies, and SOX requirements.
• Maintain comprehensive documentation and support audit inquiries as needed.
• Identify trends, root causes, and opportunities for process improvements within the O2C function.
• Support system enhancements and mentoring junior team members as required.

Senior Executive, Cash Application

Growth Marketing

• Drive the execution of lead generation strategies, optimizing campaigns to improve lead quality and volume
• Participate in deal design & RFP solution development process. Understand the RFXs scope, EXL’s capabilities & help design winning value proposition for the customer.
• Assist with creating capability/sales pitch for sales team for sales meetings.
• Assist with creating impactful presentation, documents, demos, product videos & supporting material to enable solution selling & business development activities.

Lead Assistant Manager – Market Growth

Change Management

• Define and lead the end-to-end Organizational Change Management (OCM) strategy aligned to transformation objectives and business outcomes
• Operate independently to assess change needs, identify risks, and recommend clear, actionable solutions without requiring detailed direction
• Partner with transformation leads, business sponsors, and technology teams to ensure alignment, readiness, and sustained adoption
• Ask thoughtful, probing questions to uncover root causes, challenge assumptions, and shape more effective change strategies
• Translate complex, ambiguous information into clear narratives, stakeholder messaging, and actionable plans
• Conduct change impact and readiness assessments and convert insights into targeted change interventions
• Design and execute integrated OCM plans including communications, engagement, training, and resistance management
• Drive adoption through structured engagement approaches, including leadership alignment, sponsor activation, and change champion networks
• Establish and apply scalable OCM frameworks, tools, and templates to ensure consistency across initiatives
• Monitor adoption, sentiment, and risk indicators; adjust strategies based on data and stakeholder feedback
• Embed OCM into program governance and proactively manage risks that could impact adoption

Change Management Lead

Manager

Assistant Manager – Quality Excellence

Client Partner

• Responsible for leading strategic initiatives for major accounts
• Develops and implements advanced sales strategies tailored to meet complex client needs and objectives
• Manages high-value accounts with multiple buying locations, including international
• Cultivates high-level client relationships, addresses complex challenges, and identifies significant growth opportunities across accounts.

Client Partner – EMEA, Energy, Utilities, Telecom & TTL

Sales

• Lead strategic sales across the industry, engaging senior executives—particularly Heads of IT, Data, Finance, R&D, Supply Chain, and Commercial.
• Identify and influence key decision-makers across front, middle and back office functions to promote EXL’s Life Sciences analytics, digital, and AI-driven solutions.
• Achieve an annual growth rate of at least 30% across the industry, while maintaining a gross margin above 40%.
• Develop and execute multi-year growth strategies focused on expanding EXL’s Life Sciences portfolio across named accounts.
• Uncover opportunities to extend services into new operational and research domains, including both competitive and sole-source deals.
• Collaborate closely with Account, Delivery, and Product teams to cross-sell and up-sell within client organizations.
• Translate client pain points across R&D, regulatory, commercial, supply chain, and patient support into tailored technical and data solutions.
• Partner with EXL’s Product, Data Science, and Life Sciences Solutioning teams to co-create customized offerings.
• Lead solution design and contract negotiations, ensuring alignment on scope, deliverables, and commercial terms.
• Serve as the strategic advisor and relationship owner for C-suite and functional leaders within client organizations.
• Map client strategic priorities, represent their perspective within EXL, and ensure alignment with EXL’s strategic roadmap.
• Participate in Monthly and Quarterly Business Reviews, emphasizing performance, innovation, and growth.
• Maintain detailed oversight of revenue, profitability, forecasts, and client satisfaction metrics.
• Maintain a balanced pipeline of new opportunities across EXL solution set.
• Articulate business impact and measurable value realized by clients through EXL partnerships.
• Stay ahead of competitive dynamics in client accounts with clear differentiation strategies.
• Serve as an escalation point for client concerns and handle amendments or renewals of Statements of Work (SOWs).
• Mentor and inspire client-facing teams to think strategically and deliver measurable business outcomes.
• Collaborate with peer leaders across EXL’s Strategic Client and Delivery teams to ensure seamless execution and long-term partnership success.

Vice President – Life Science Sales Leader

• Designing, administering, securing, and optimizing the enterprise Databricks platform on AWS.
• Managing enterprise Databricks platforms
• Setting up multiple Databricks workspaces
• Configuring Unity Catalog
• AWS IAM integration
• Cluster policy creation and governance
• Runtime version upgrades
• CI/CD implementation
• Git integration
• Platform monitoring and troubleshooting
• Secrets management
• Audit logging
• Production support
• Cost optimization initiatives

Lead Assistant Manager

Consultant

• Develop and execute social media content strategies aligned with business and brand objectives
• Plan, create, and manage engaging content across platforms such as Instagram, X (Twitter), Facebook, YouTube, and emerging channels
• Collaborate with creative, design, and video teams to produce high-quality multimedia content
• Manage content calendars, ensuring timely publishing and campaign execution
• Monitor social media trends, audience behavior, and competitor activity to optimize content performance
• Analyze performance metrics and prepare reports on engagement, reach, and growth
• Engage with online communities and manage brand voice across platforms
• Support campaign ideation for digital marketing and promotional initiatives

Consultant I

• Lead and manage the general analytics function, ensuring data-driven decision-making across the organization.
• Collaborate with senior leadership to align analytics initiatives with business strategy.
• Drive innovation in data visualization, reporting, and statistical modeling techniques.
• Oversee team performance and development.

Operations

• Band C1 &C2 Hands on Functional knowledge of Oracle (ERP) Finance Functional Modules
• understanding of Finance Processes and reporting's
• Financial closing
• understanding of Revenue and billing and procurement processes

Senior Manager, Operations

• Analyze and interpret complex data sets to provide insightful reports for management.
• Generate regular and ad-hoc reports as per organizational requirements.
• Ensure data accuracy and integrity in all reports.
• Maintain and update databases, ensuring data consistency and completeness.
• Collaborate with IT teams to integrate MIS with existing systems for seamless data flow.
• Identify opportunities for process improvement in data collection, analysis, and reporting.
• Provide training and support to end-users on MIS tools and systems.
• Control and qualify feedback via internal survey twice a year.
• Ensure 99.9% uptime on all facilities related support across operations.
• Effective planning & execution to reduce wastage and increase efficiency.

Lead Assistant Manager – L.I.F.E

Actuary

• Complete understanding of the current situation and problem statement
• Develop comprehensive understanding of the client operations, processes and business objectives and use this knowledge on assignments
• Interacting with clients on regular basis, understanding their requirements and transforming that into business framework and providing actuarial solutions
• Respond to client queries and concerns, resolving issues promptly
• Support on any actuarial developments required from client side
• Experience in data extraction and data manipulation in Excel, R/Python/SAS, SQL and MS-Access
• Doing independent research, analyze, and present data as assigned
• Expected to work in close collaboration with the EXL team and clients on general insurance actuarial projects for UK markets
• Critically examine and deep dive into model and identify possible areas of testing
• Build automated models in MS Excel or any other suitable platform to test the output of actuarial models
• Prepare detailed documentation for the model developed and testing done.
• Assist in learning and development of new team members

Actuarial Analyst – Reserving

Pricing Analyst

• Develop and implement pricing strategies across revolving accounts, instalments, and card portfolios
• Conduct analysis, build models, and deliver pricing improvements
• Build and manage advanced analytical models for credit pricing
• Define, calculate and monitor key valuation measures
• Conduct pricing and fair value assessments
• Develop clear risk management frameworks for pricing strategies
• Deliver actionable insights to optimize revenue and margin
• Design and implement automated reporting and dashboards
• Lead A/B testing and controlled experimentation
• Represent credit pricing at governance forums
• Collaborate with different teams to deliver pricing initiatives
• Improve data infrastructure supporting credit pricing decisions
• Monitor credit product performance and emerging risks
• Lead and develop Pricing Managers and Junior Analysts

Credit Pricing Manager

Analyst

• Lead the development and execution of complex test plans and cases
• Oversee quality assurance project management and execution
• Mentor junior testers
• Ensure quality solutions align with organizational goals
• Provide strategic guidance on testing practices