Lead Assistant Manager – L.I.F.E

EXL

Lead Assistant Manager overseeing facilities management and customer service operations. Responsible for data analysis, reporting, and vendor management in a dynamic environment.

Posted 7/21/2026full-timeIloilo Province • 🇵🇭 PhilippinesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in data analysis, reporting, and database management, ensuring data accuracy and integrity while collaborating with IT teams for seamless integration of Management Information Systems. Capable of providing training and support to end-users, with a focus on process improvement and operational efficiency.

Highest-signal resume keywords

Data AnalysisReport GenerationDatabase ManagementProcess ImprovementMIS Integration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data InterpretationData AccuracyData ConsistencyData CollectionData Reporting

Soft Skills

CollaborationEffective PlanningExecutionTrainingSupport

Tools & Technologies

Management Information SystemsDatabase Systems

Industry Keywords

Data IntegrityOperational EfficiencyFeedback ControlAd-Hoc ReportingUptime Management

About the role

Key responsibilities & impact

Analyze and interpret complex data sets to provide insightful reports for management.
Generate regular and ad-hoc reports as per organizational requirements.
Ensure data accuracy and integrity in all reports.
Maintain and update databases, ensuring data consistency and completeness.
Collaborate with IT teams to integrate MIS with existing systems for seamless data flow.
Identify opportunities for process improvement in data collection, analysis, and reporting.
Provide training and support to end-users on MIS tools and systems.
Control and qualify feedback via internal survey twice a year.
Ensure 99.9% uptime on all facilities related support across operations.
Effective planning & execution to reduce wastage and increase efficiency.

Requirements

What you’ll need

Degree Holder

Benefits

Comp & perks

EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL’s Human Resources team, as well as our hiring managers.