EV Electrician – Installation Manager
Connected Kerb
Lead Assistant Manager, Voice Claims
EXL
full-time
Posted on:
Location Type: Office
Location: 🇮🇳 India
Visit company websiteJob Level
Senior
About the role
- Assist in managing day-to-day insurance operations, including policy issuance, renewals, and claims processing
- Liaise with insurance companies, brokers, and other stakeholders to negotiate terms and ensure best coverage at competitive rates
- Review and analyze insurance policies to ensure compliance with company and regulatory requirements
- Support the Insurance Manager in risk assessment and mitigation strategies
- Handle employee insurance queries and provide guidance on coverage details
- Maintain accurate records and documentation related to insurance policies and claims
- Prepare periodic reports on insurance activities, claims status, and risk exposures for management
- Assist in conducting internal audits and compliance checks on insurance processes
- Keep abreast of industry trends, regulations, and market developments to advise management accordingly
- Train and mentor junior team members as needed
Requirements
- Bachelor Degree in relevant field with 4 - 6 years of relevant experience
- Experience in policy issuance, renewals, and claims processing
- Experience liaising with insurance companies, brokers, and other stakeholders
- Knowledge of insurance regulatory requirements and compliance
- Experience in risk assessment and mitigation strategies
- Ability to handle employee insurance queries and explain coverage details
- Experience maintaining accurate records and documentation related to insurance policies and claims
- Experience preparing reports on insurance activities, claims status, and risk exposures
- Experience conducting internal audits and compliance checks on insurance processes
- Experience training and mentoring junior team members
- Skills: Attention To Consistency; Customer Escalations Management; Internal Communications; Interpersonal Relationship Building; Leadership Capabilities; Working under Pressure
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
policy issuancerenewalsclaims processingrisk assessmentmitigation strategiescomplianceinternal auditsdocumentationreport preparationinsurance regulatory requirements
Soft skills
attention to consistencycustomer escalations managementinternal communicationsinterpersonal relationship buildingleadership capabilitiesworking under pressure
Certifications
Bachelor Degree
