Exemplis LLC

Customer Support Specialist, Designer

Exemplis LLC

full-time

Posted on:

Location Type: Hybrid

Location: FairfieldOhioUnited States

Visit company website

Explore more

AI Apply
Apply

Salary

💰 $22 - $34 per hour

Tech Stack

About the role

  • Collaborates with internal teams to determine best designs that blend form and function.
  • Completing assigned work within the customer expected time frame.
  • Works in several different software programs to complete the assignments.
  • Actively participates in all Maverick customer service meetings.
  • Learn furniture configurations and manufacturing standards.
  • Performs order entry into the Company’s ERP system in a timely fashion.
  • Prepares quotes and/or drawing requests.
  • Efficiently monitors the service queue system to ensure customers receive support.

Requirements

  • Excellent verbal and written communication skills.
  • Proficient in Microsoft applications including Outlook, Excel, PowerPoint, and Word.
  • Must be process-oriented and able to plan, organize, and monitor work with minimal supervision.
  • Must be a team player, detail-oriented, and able to work in a fast-paced environment.
  • Preferred Associate’s Degree in Industrial Design, Architecture, or Interior Design.
  • Previous experience using design software to produce drawings.
  • Knowledge in SketchUp is preferred.
Benefits
  • Competitive Salary: Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation.
  • Hybrid Work Schedule: Flexibility to work remotely while being onsite as needed for "collaboration days."
  • Health Insurance: A variety of health insurance options for all of our team members.
  • 401(k): We match 100% up to 3% and then 50% of the next 2% deferred.
  • Time Off: Paid time off starts accruing day 1!
  • Observed Holidays: 10 company observed holidays.
  • Employee Discounts: Discounts across all of our product lines.
  • Hit our Numbers Lunch: Celebrating monthly milestones!
  • Tuition Scholarships: 10%-20% off tuition for you and/or your family.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
order entrydesign softwarefurniture configurationsmanufacturing standardsdrawing requests
Soft Skills
verbal communicationwritten communicationprocess-orientedplanningorganizingmonitoringteam playerdetail-orientedfast-paced environment
Certifications
Associate’s Degree in Industrial DesignAssociate’s Degree in ArchitectureAssociate’s Degree in Interior Design