
Customer Support Specialist, Designer
Exemplis LLC
full-time
Posted on:
Location Type: Hybrid
Location: Fairfield • Ohio • United States
Visit company websiteExplore more
Salary
💰 $22 - $34 per hour
Tech Stack
About the role
- Collaborates with internal teams to determine best designs that blend form and function.
- Completing assigned work within the customer expected time frame.
- Works in several different software programs to complete the assignments.
- Actively participates in all Maverick customer service meetings.
- Learn furniture configurations and manufacturing standards.
- Performs order entry into the Company’s ERP system in a timely fashion.
- Prepares quotes and/or drawing requests.
- Efficiently monitors the service queue system to ensure customers receive support.
Requirements
- Excellent verbal and written communication skills.
- Proficient in Microsoft applications including Outlook, Excel, PowerPoint, and Word.
- Must be process-oriented and able to plan, organize, and monitor work with minimal supervision.
- Must be a team player, detail-oriented, and able to work in a fast-paced environment.
- Preferred Associate’s Degree in Industrial Design, Architecture, or Interior Design.
- Previous experience using design software to produce drawings.
- Knowledge in SketchUp is preferred.
Benefits
- Competitive Salary: Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation.
- Hybrid Work Schedule: Flexibility to work remotely while being onsite as needed for "collaboration days."
- Health Insurance: A variety of health insurance options for all of our team members.
- 401(k): We match 100% up to 3% and then 50% of the next 2% deferred.
- Time Off: Paid time off starts accruing day 1!
- Observed Holidays: 10 company observed holidays.
- Employee Discounts: Discounts across all of our product lines.
- Hit our Numbers Lunch: Celebrating monthly milestones!
- Tuition Scholarships: 10%-20% off tuition for you and/or your family.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
order entrydesign softwarefurniture configurationsmanufacturing standardsdrawing requests
Soft Skills
verbal communicationwritten communicationprocess-orientedplanningorganizingmonitoringteam playerdetail-orientedfast-paced environment
Certifications
Associate’s Degree in Industrial DesignAssociate’s Degree in ArchitectureAssociate’s Degree in Interior Design