Exact Sciences

Marketing

• Lead and implement strategic growth initiatives across the Precision Oncology Commercial team
• Set product portfolio vision and commercialization strategy for Therapy Selection/MRD products across multiple customer and tumor types
• Establish 18-month commercial strategy and execution plans and set clear product performance metrics
• Lead marketing team to define product positioning, messaging, targeting, segmentation, and omnichannel marketing plans
• Drive product launches including market access planning, publication planning, content development, market development, customer engagement, and lead generation
• Ensure comprehensive training of sales and managed care teams on product positioning and promotional tools
• Develop and manage commercial marketing budget and liaise with external vendors, agencies, and societies
• Cultivate thought leaders, lead advisory boards and speaker development programs, and serve as marketing lead for review and approval of promotional materials
• Supervise and develop staff, communicate goals, resolve conflicts, and lead cross-functional teams in a matrix organization

Senior Director, Comm Marketing, PTX, MRD

Customer Support

• Provide customer service to providers and inside sales team for Exact Sciences
• Work cross-functionally with all teams within the Customer Care Center and support Clinical Study team for order entry and issue resolution
• Answer incoming phone calls, place outbound calls, and respond to voicemail and email inquiries
• Investigate and resolve issues for the sales field, providers, or other internal customers
• Manage and resolve customer complaints and escalate high priority issues to management
• Identify process improvements and document new procedures
• Maintain knowledge of changes to sales policies, organizational structure, territory assignments, and sales strategy communications
• Report to work on time and follow attendance and schedule adherence practices
• Work as a team to triage issues for appropriate resolution and support special initiatives aligned with sales strategies
• Participate in training, role play activities, asynchronous learning modules, and assessments to demonstrate proficiency
• Shifts: 6:00am-2:30pm, 7:00am-3:30pm, 8:30pm-5:00pm

Customer Support Specialist II

Clinical Research

• The Staff Non-Clinical Biostatistician will hold strong statistical and computational skills to lead in the development, validation, and support of genomic assays
• This role will directly partner with thought leaders in the design, analysis, reporting, and internal publication of reports pertaining to process monitoring and product development
• This position requires in-depth understanding of methods of product development, reagent characterization, design of systems of assay control and approaches to maintenance of process control, and process troubleshooting
• This position is field based / remote
• Represent the statistics function on project teams for product development programs, providing strategic input and contributing significantly to the design of studies and the development plan
• Contribute to establishing assay process control systems remotely, e.g., liaise with German staff (Trier lab) in utilization of process monitoring data, if necessary
• Work on significant and unique issues
• Exercise independent judgment in selecting and adapting methods appropriate for the specific objective
• Use professional concepts and principles to achieve objectives in creative and effective ways
• Mentor and support the activities within the organization for the development of methods of process control
• Partner with statistical collaborators
• Apply knowledge of theoretical and applied statistics
• Apply strong statistical programming and analysis skills in industry standard analysis software, e.g., SAS, R, Python
• Apply excellent oral, written, and presentation skills
• Professional manner with the ability to communicate effectively throughout all levels of the organization
• Ability to work effectively in a multi-disciplinary team including scientists, pathologists, oncologists, and representatives from commercial, legal, and business development functions
• Ability to independently lead complex research or development projects requiring an understanding of scientific principles and concepts, as well as relevant developments in the field
• Ability to interact with and exert significant influence on study design, analysis methods, and interpretation of study results, in consultation with a program team
• Ability to prioritize and drive results with a strong emphasis on quality
• Ability to integrate and apply feedback in a professional manner
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork
• Support and comply with the company’s Quality Management System policies and procedures
• Maintain regular and reliable attendance
• Ability to act with an inclusion mindset and model these behaviors for the organization
• Ability to lift up to 10 pounds for approximately 5% of a typical working day
• Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 60% of a typical working day
• Ability to spend 60% of a typical working day concentrating and or analyzing data
• Ability to travel between Exact Sciences locations
• Ability to travel 10% of working time away from work location, may include overnight/weekend travel

Staff Non-Clinical Biostatistician, Biostatistician IV

Project Manager

• The Associate Project Manager, Clinical Affairs Specimen Operations works with product core teams, working groups, clinical study managers, cross-functional support teams, and key stakeholders to ensure that product and clinical goals are met through excellent coordination and communications.\n• This role is responsible for operational and sample management processes; including, but not limited to, all technical, system, and data management components that support the execution of clinical and regulatory affairs work.\n• This position may be remote.\n• Essential Duties Include, but are not limited to, the following: Assist teams to divide and organize work into manageable packages and an actionable schedule. Visualize and document processes. Assign tasks and confirm completion. Ensure on-time delivery of all assigned goals. Lead defined small and medium-sized teams and components of large projects and programs. Schedule meetings and prepare agenda and minutes at the direction of stakeholders and leads. Liaise between internal and external stakeholders and Exact Sciences team members. Keep relevant information organized and available to appropriate stakeholders and team members. Manage issues and action items; collaborate directly with team members to ensure completion. Coordinate and provide communication updates to key stakeholders, management, and team members. Maintain positive working relationships with various internal parties and stakeholders. Lead and support process improvement initiatives within the clinical and regulatory affairs department. Analyze systems user needs to identify efficiencies and gaps; assess cross-functional impact and integrate stakeholder recommendations and needs to streamline process flow. Communicate both efficiencies and gaps cross-functionally. Manage multiple priorities for various stakeholders in a cross-functional matrix environment. Apply strong attention to detail. Apply strong verbal and written communication skills. Apply effective presentation skills. Apply strong analytical, problem solving, and decision-making skills. Ability to adapt to rapid changes in priorities, strong sense of urgency, and ability to identify ways to work together to achieve results needed for all requests. Ability to organize, present, and convey problems or issues. Ability to exercise judgment and determine appropriate action to a variety of problems of varying complexity. Ability to coordinate multiple tasks both owned individually and by others. Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork. Support and comply with the company’s Quality Management System policies and procedures. Maintain regular and reliable attendance. Ability to act with an inclusion mindset and model these behaviors for the organization. Ability to work designated schedule. Ability to work nights and/or weekends, as needed. Ability to lift up to 10 pounds for approximately 5% of a typical working day. Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day. Ability to grasp with both hands; pinch with thumb and forefinger; turn with hand/arm; reach above shoulder height. Ability to comply with any applicable personal protective equipment requirements. Ability to work on a computer and phone simultaneously. Ability to use a telephone through a headset. Ability and means to travel between Madison locations. Ability to travel 10% of working time away from work location, may include overnight/weekend travel.

Associate Project Manager, Clinical Affairs Specimen Operations

Backend Engineer

• Apply solid software engineering principles, design patterns, and best practices to develop and maintain Java-based applications of moderate to high complexity.\n• Design, develop, and test scalable features and services with minimal supervision.\n• Investigate and resolve complex bugs and performance issues.\n• Participate in architectural discussions and contribute to evaluation of design alternatives.\n• Proactively communicate tasks progress, technical challenges, and risks to project stakeholders and engineering leadership.\n• Collaborate cross-functionality with product managers, QA engineers, DevOps, and other technical teams to deliver high-quality, maintainable solutions.\n• Follow and help improve the team’s development processes, ensuring alignment with the company’s Quality Management System (QMS) and engineering standards.\n• Assist with deployments and provide production support, including occasional night or weekend availability when required.\n• Demonstrate and promote the company’s values of accountability, innovation, integrity, quality, and teamwork through your work and interactions.

Senior Director, Comm Marketing, PTX, MRD

Customer Support Specialist II

Staff Non-Clinical Biostatistician, Biostatistician IV

Associate Project Manager, Clinical Affairs Specimen Operations

Software Engineer II - C#/Python