Product Manager

• Own the strategy, roadmap, and business outcomes for an assigned product portfolio
• Define the problems worth solving based on customer needs, market opportunities, and business objectives
• Make prioritization decisions with conviction and clearly communicate tradeoffs across teams and stakeholders
• Define and measure success through outcome-based metrics tied to customer and business impact
• Partner with the Chief Product Officer on pricing, packaging, and monetization decisions
• Lead a small product-aligned pod of Product Managers and/or Associate Product Managers
• Coach, mentor, and develop team members to strengthen product management capabilities and career growth
• Establish clear expectations and accountability for product outcomes and execution
• Support hiring, onboarding, and talent development efforts within the Product organization
• Model product leadership practices and create a culture of continuous improvement and learning
• Lead customer discovery efforts including interviews, support interactions, market research, competitive analysis, and win/loss reviews
• Translate customer and market insights into strategic product direction and roadmap priorities
• Develop a deep understanding of customer workflows, pain points, and emerging opportunities
• Partner directly with customers to validate assumptions and guide investment decisions
• Utilize modern AI tools across discovery, customer research, prototyping, analysis, narrative development, and delivery support
• Leverage AI to improve decision-making, efficiency, and product outcomes
• Establish best practices for AI-enabled product management across the team
• Evaluate opportunities to incorporate AI capabilities into EWN's products and portfolio strategy
• Drive alignment across Engineering, Design, Sales, Marketing, Customer Success, and Support teams
• Lead through influence to ensure successful execution of product initiatives
• Participate in strategic planning, portfolio reviews, and cross-functional decision-making
• Communicate product strategy, outcomes, and recommendations to executives, customers, and other stakeholders
• Support key customer engagements and strategic business initiatives

Group Product Manager – Lead

• Own the strategy, roadmap, and business outcomes for an assigned product portfolio
• Define the problems worth solving based on customer needs, market opportunities, and business objectives
• Make prioritization decisions with conviction and clearly communicate tradeoffs to stakeholders
• Define and measure portfolio success through outcome-based metrics and business impact
• Lead customer discovery activities including interviews, support interactions, win/loss analysis, and market research
• Synthesize customer, market, and competitive insights into product strategy and roadmap decisions
• Partner closely with customers to validate assumptions and inform product direction
• Utilize modern AI tools across discovery, research, prototyping, analysis, narrative creation, and delivery support
• Leverage AI to increase personal effectiveness and accelerate product outcomes
• Drive alignment across teams while leading through influence rather than authority
• Serve as a senior product voice in strategic planning, architectural discussions, and roadmap reviews

Senior Product Manager

Revenue Operations

• Partner with Sales, Marketing, Customer Success, and Finance to support alignment across the revenue lifecycle
• Support alignment of workflows, KPIs, and operational processes across teams
• Identify and resolve process gaps across the lead‑to‑cash lifecycle
• Support and coordinate forecasting cadence, pipeline tracking, and reporting accuracy
• Maintain pipeline hygiene standards and tracking discipline
• Support reporting needs for leadership, including QBRs and performance tracking
• Identify trends and opportunities to improve pipeline visibility and conversion
• Administer and optimize CRM and revenue tech stack (Salesforce or equivalent)
• Support implementation of automation to improve reporting, workflows, and data integrity
• Ensure accuracy, consistency, and usability of data across systems
• Reduce manual processes through workflow improvements and automation
• Document and improve sales and customer lifecycle processes
• Support standardization of onboarding, billing, and contract workflows
• Maintain process documentation and identify opportunities to improve efficiency
• Lead execution of key RevOps initiatives (system improvements, process changes, automation rollout)
• Partner with Finance on pipeline reporting and forecasting support
• Collaborate with Product, PMO, and GTM teams to improve operational effectiveness

Group Product Manager – Lead

Senior Product Manager

Senior Revenue Operations Manager