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About the role
Key responsibilities & impact- Own the strategy, roadmap, and business outcomes for an assigned product portfolio
- Define the problems worth solving based on customer needs, market opportunities, and business objectives
- Make prioritization decisions with conviction and clearly communicate tradeoffs across teams and stakeholders
- Define and measure success through outcome-based metrics tied to customer and business impact
- Partner with the Chief Product Officer on pricing, packaging, and monetization decisions
- Lead a small product-aligned pod of Product Managers and/or Associate Product Managers
- Coach, mentor, and develop team members to strengthen product management capabilities and career growth
- Establish clear expectations and accountability for product outcomes and execution
- Support hiring, onboarding, and talent development efforts within the Product organization
- Model product leadership practices and create a culture of continuous improvement and learning
- Lead customer discovery efforts including interviews, support interactions, market research, competitive analysis, and win/loss reviews
- Translate customer and market insights into strategic product direction and roadmap priorities
- Develop a deep understanding of customer workflows, pain points, and emerging opportunities
- Partner directly with customers to validate assumptions and guide investment decisions
- Utilize modern AI tools across discovery, customer research, prototyping, analysis, narrative development, and delivery support
- Leverage AI to improve decision-making, efficiency, and product outcomes
- Establish best practices for AI-enabled product management across the team
- Evaluate opportunities to incorporate AI capabilities into EWN's products and portfolio strategy
- Drive alignment across Engineering, Design, Sales, Marketing, Customer Success, and Support teams
- Lead through influence to ensure successful execution of product initiatives
- Participate in strategic planning, portfolio reviews, and cross-functional decision-making
- Communicate product strategy, outcomes, and recommendations to executives, customers, and other stakeholders
- Support key customer engagements and strategic business initiatives
Requirements
What you’ll need- Bachelor's degree in Business, Computer Science, Engineering, or a related field, or equivalent practical experience
- Five (5) or more years of product management experience with ownership of significant product initiatives
- Demonstrated experience coaching, mentoring, or managing Product Managers and/or Associate Product Managers
- Proven track record of delivering measurable customer and business outcomes through product leadership
- Experience leading cross-functional teams across Engineering, Design, and go-to-market functions
- Strong customer discovery, prioritization, and strategic thinking capabilities
- Excellent written and verbal communication skills, including executive-level communication
- Ability to influence stakeholders and lead through ambiguity
- Experience working within Agile product development environments
Benefits
Comp & perks- Medical, Dental, and Vision plans — EWN covers upfront costs for employees and eligible dependent children
- Voluntary benefits (life insurance, short-term disability, etc.)
- Retirement plan with company match (up to 4%)
- Flexible Spending Accounts (Health & Dependent Care)
- Health Reimbursement Account (HRA)
- Employer-paid Life and AD&D Insurance
- Paid Parental Leave
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product managementcustomer discoverystrategic planningAgile product developmentmarket researchcompetitive analysisoutcome-based metricsprioritizationcoachingmentoring
Soft Skills
communicationinfluenceleadershipteam developmentstrategic thinkingaccountabilitycollaborationproblem-solvingdecision-makingcontinuous improvement
Certifications
Bachelor's degree in BusinessBachelor's degree in Computer ScienceBachelor's degree in EngineeringProduct Management CertificationAgile CertificationCertified Scrum MasterLean Product Management CertificationProject Management Professional (PMP)Certified Product ManagerSix Sigma Certification